Maxwell KRAUSE

Angestellt, SENIOR PROGRAM MANAGER, Gates Corporation

Lille, Frankreich

Über mich

Visionary and results-oriented Senior Program Manager with a proven record in managing digital transformation, operations, and business processes. Global Solution Owner and Program Lead of the SAP Service Cloud (C4C) Development, Deployment, Service Delivery and End User Support for both B2B and B2C models. Highly skilled in developing, implementing, and executing programs and projects (Waterfall, Agile and hybrid) on time and to budget, increase engagement, and enhance performance. All programs and projects are developed by addressing Process, People and Technology (What – Who – How). Strongly focusing on standard processes, building relationships with teams, internal and external stakeholders. Interested in leading global digital solutions and their governance, with the key objective of business development and growth.

Fähigkeiten und Kenntnisse

Software Development
Program Management
SAP
B2B
B2C
Service Delivery Management
IT Project Management
Jira
Support
Strategic Planning and Implementation
Optimized and Standardized Processes
Digital transformation
People Leadership and Development
Projects and Programs Management

Werdegang

Berufserfahrung von Maxwell KRAUSE

  • Bis heute 5 Jahre und 1 Monat, seit Juni 2019

    SENIOR PROGRAM MANAGER

    Gates Corporation

    Global Application Manager, Solution Owner and Program Lead of the SAP Service Cloud (C4C) Development, Deployment, Service Delivery and End User Support for both B2B and B2C models. Defining, negotiating, processing SOWs for required SAP C4C projects and services, implementing and delivering them through the standard development cycle incl. UAT

  • 4 Jahre und 2 Monate, Mai 2015 - Juni 2019

    BUSINESS AND STRATEGIC PROJECTS MANAGER

    Gates Corporation

    Manage a team of six direct reports and four other staff, developing plans and strategies, formulating insights, and implementing actions to achieve business growth. Acted as EMEA Strategic Planning Advisor, designing business process, developing models, managing documentation, and leading process improvement to align the achievement with strategic goals.

  • 4 Jahre und 10 Monate, Juli 2010 - Apr. 2015

    Operations Manager

    Gates Corporation

Sprachen

  • Englisch

    Muttersprache

Interessen

Rugby
Gym
Music
Sports

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