Miroslav Delic

Responsible for Joint Value Creation initiatives with Customers • Leading E2E process improvement, from Sales order to delivery to customers • Owner of On the Shelf Availability and DIFOTAI KPIs • Driving changes in distribution models > DSD, PAXD, CW • Project owner of EDI implementation with Customers • Point of contact for cross-functional issues in daily business

Main responsibilities: • Setting up team and processes in Swarovski green field investment • Leading the team in Order Fulfillment, Export-Import, Warehousing, SC Planning, Procurement • SC KPI development and measurement • Production plan execution aligned with HQ • SAP SD, MM, WMS implementation / template rollout • Developing import and export documentation/processes • Responsible for Warehouse management in High rack storage

• Leading the team responsible for Order Fulfillment Process • Overseeing entries of sales orders, deliveries, shipments, invoicing, returns, stock transfer orders • Owner of SAP Master Data - customers, materials, sales conditions • Point of contact for operational issues in Supply Chain (Order Fulfillment Process, Material Management) and proposing solutions for resolving issues • Optimizing resources in meeting customer demands • SAP Expert User for SD, MM modules

• Managed ERP/SAP implementation in Supply chain, at StarBev businesses in Serbia and Montenegro, including two production sites and six DCs. • Defined and closed GAP list , differences between ERP processes and business processes • Defining new process flows for changes in business • Led international team of 4 people, including consultants and business analysts • Responsibilities included defining and delivering SC processes

Main responsibilities: • Developing and delivering 12 month capacity/production plan • Delivering S&OP meetings, communication of potential issues • Tracking , monitoring supply chain KPIs and reporting to corporate level • Implementation of projects related to returnable packaging CAPEX • Controlling, budgeting, planning of returnable packaging materials • Building relationship with suppliers, ordering, purchasing, creating plans and deliveries of RTP • Delivering returnable packaging policies

Main responsibilities: • Intensive nine months training within sales, production and logistics within different countries across Europe • Understanding business in different countries/environment • Training about Corporate (HQ) and Zone overview of local companies • Logistics entity financial results PPM Analyst – on the job training during trainee position Main responsibilities: • Delivering financial reports for main logistics KPIs • Preparing budget for logistics entity