Nael Quneibi

Pricing/Yielding: •Manage the daily operations of the Reservations team and revenue systems. •Monitor and determine demand periods for function space through an analysis of historical data, current bookings, denials and regrets. Collaborate with the Meetings and Events teams on the setting of rates for groups and conferences •Monitor competitor pricing for all revenue generating departments and understand the dynamics of the local market and demand generators.

Manage, supervises and be responsible of the on- Property/Resort’s Reservations Team by ensuring the efficient and smooth operation of the Team in processing all incoming inquiries/reservations as well as seizes all opportunity to maximize incremental revenue through the various up-selling options, while adhering to the policies and standards meted out by Corporate Office.

•Assist the reservations manager in order to ensure the smooth and efficient daily operation of the reservation operation, ensuring everyone contacting the Reservations Department receives an optimum level of services and care at all times. •Carry out regular spot checks within the department to ensure that the standards outlined in the standard task list are being adhered to.

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.

Responsible for managing marketing, advertising and promotional staff and activities at a company or organization. Takes steps to measure, enhance, and enrich the position and image of a company through various goals and objectives

Hotels Management: • Food & Beverage management. • Hotels accounting. • Tourism and hotel marketing. • Accommodation management. • Touristic correspondence. • Computer applications in hospitality (Fidelio, Galileo). Tourism management: • Tourist & travel agency MGT.