Ing. Nikhil Arora
Angestellt, IT Service Delivery Manager, Caverion Deutschland
Bis 2011, Electronics and Communication Engineering, Maharshi Dayanand University
Munich, Deutschland
Werdegang
Berufserfahrung von Nikhil Arora
Workplace IT Management • Hardware and Inventory Management • Desktop, OS and Applications Maintenance • Video Conferencing Configuration and Maintenance • Network Management and Support • System and Policy Compliance, Optimization & Upgradation • User Access Management and Active Directory • Mobile Device Management • Technical Troubleshooting & End User Training • Incident Handling & Prioritizing
Technical Troubleshooting & End User Training Incident handling and Prioritizing System Upgrades & Optimization User Access Management Mobile Device Management Administration of virtual server environments (VMWare) First and second level support
1 Jahr und 5 Monate, Feb. 2013 - Juni 2014
Senior Technical Support Analyst
Convergys
Technical & User Documentation Relationship Management Technical Troubleshooting & End User Training System Upgrades & Optimization
1 Jahr und 9 Monate, Feb. 2011 - Okt. 2012
Technical Support Analyst (Provisioning Specialist)
HCL TechnologiesNetwork planning Facility assignments Port configuration Circuits testing
Ausbildung von Nikhil Arora
5 Jahre und 6 Monate, Juli 2006 - Dez. 2011
Electronics and Communication Engineering
Maharshi Dayanand University
Sprachen
Hindi
-
Englisch
Muttersprache
Deutsch
Fließend