Nisargh Suresh
Bis 2015, Customer Service Engineer - Onsite, Sequoia healthcare (Ives Healthcare)
Über mich
I am a B.E graduate with specialization in Medical Electronics from a reputed university - VTU, Belgaum. Customer service professional with over 8+ years of experience in Medical Devices (Molecular diagnostics & Diagnostic radiology). Having major expertise in Remote & Technical system support, CRM & DM board management, leading the PSP & Complete Systems & application training etc. Interested in meeting new people & exploring new roles or challenges.
Werdegang
Berufserfahrung von Nisargh Suresh
Bis heute 3 Jahre und 6 Monate, seit Jan. 2021
Technical Support Specialist
Danaher
Currently working as a Tech Support Systems Specialist (L2) for APAC & SEAK territories - Molecular Diagnostics. Specialized in handling (includes technical support via remote support tools like Beyond trust, Microsoft remote desktop, Team viewer etc.) & documenting all types of cases in CRM (SFDC, D365). Also involved in providing specialized customized training (Agenda based) to ASP's/Distributors, end users & even Tech Supports. Active in handling part dispatches & warranty/Contract related queries.
4 Jahre, Apr. 2016 - März 2020
Executive - Customer Service - Hybrid Role
Siemens Healthineers
Worked as a Executive - Customer Service in Diagnostics Imaging (DI) branch for Siemens Healthineers from 04.04.2016 till 26.03.2020. I worked with a team of 12 and was the Incharge for CT modality, Syngo.via workstations & Smart Remote Services for Karnataka region.
1 Jahr, Apr. 2015 - März 2016
Executive Service - Onsite
Canon Medical Systems
Worked as Executive Engineer in Imaging radiology for Canon Medical Systems (Erbis engg co ltd) –Bangalore, from 06.04.2015 to 21.03.2016. I worked with a team of 6 and was the Incharge for CT & Ultrasound modalities for Karnataka region.
1 Jahr und 2 Monate, März 2014 - Apr. 2015
Customer Service Engineer - Onsite
Sequoia healthcare (Ives Healthcare)
Worked as a Customer Service engineer in IVES Healthcare Pvt. Ltd (now Sequoia Healthcare) - Bangalore, from 03.03.2014 to 03.04.2015.
Ausbildung von Nisargh Suresh
4 Jahre, Juli 2009 - Juni 2013
Medical Electronics
Visvesvaraya Technological University-(VTU, Belgaum, Karnataka
Completed my BE (in Medical Electronics) from VTU Belgaum
Sprachen
Englisch
Muttersprache
Hindi
Muttersprache
Kannada
Fließend
Deutsch
Gut