Ralf W. Killenberger

End-to-end responsibility for Consulting Services in CEMEA region - Presales for Services, Identifying customer pain and developing solution together with Sales and Technical Specialists, Scoping, SoW generation, Project Delivery, Feedback to R&D and Product Management. Developing Service Catalogue für WW Consulting Services.

Big Data using Hadoop Platform Stakeholder Management End-to-End Account Management (Services Sales to Post Go Live) Customer Success Management

Implementation Tribe Leader Implementing Cognitive System “Amelia” to automate customer-machine interactions with strong focus on Intent Recognition and customer ROI Software Development using Scrum and Traing of Neural Networks Stakeholder Management End-to-End Account Management (Services Sales to Post Go Live) Customer Success Management Offshoring and Nearshoring Scrum Software Development

Business Development Stakeholder Management IT Strategy Consulting Market Strategy Bimodal IT Data Centre Automation Cloud Computing Virtualization Technologies IT Operations Nearshoring and Offshoring

Project and Program Management Leadership Management Consulting Business Development Change Management Business Analysis Strategy Development Contract Management Presales Customer Success Management Software Development

Managing several strategic, high-visibility EMEA projects. Leading and developing Performance Practice e.g. performance testing methodology. Supporting (Pre-)Sales. Project and deal scoping e.g. SOW.

IT Presales

IT Consulting

IT Consulting, Monitoring, Data Centre Operations