Roberto Pellizzon
Inhaber, Process Compliance, Quality Assurance, BPM and Change Management, BPA Business Process Automation (founder)
Granada, Spanien
Über mich
I am a strategist, an enthusiastic, a perfectionist, very outgoing, a world traveler and a swimmer! I focus on Operational Cycles Management, Standards Compliance, Business Simulation, and Prototyping Technologies to drive rapid growth and successful delivery. Business Process Management (BPM) by mapping AS-IS, TO-BE, Testing Scenarios and FINAL Change Management. Skilled at managing, training, and mentoring technical staff to continually exceed expectations. Expert presenter, teacher, educator, and business leader. Due to my dual Brazilian and Italian Citizenships, I’m available to work anywhere world-wide (i.e.: US, Europe) and/or enroll your companies' businesses (i.e.: from/to Latin America) to your companies’ world-widely partners as well. Proficient in English, Spanish and Portuguese. I hold all the appropriate requirements for effectively remote working. I am available to travel and relocate. I'm also available immediately.
Werdegang
Berufserfahrung von Roberto Pellizzon
Bis heute 4 Jahre und 5 Monate, seit Jan. 2020
Business Process Improvement (CRM, Work-Flow, BPO, PMO)
PRAXI Solutions Software Manufacturer, Florida, USA
As Praxi's Contractor, acting as CRM + Work-Flow, as well as PMO and BPO, while conducting Business Process and Critical Data Assessments, specially designed for worldwide CREATIO Implementations. Training and Support has become a new essential role on my new assigned area, since 2021. 2021 & 2022 - Certification for CRM Sales Creatio Business Analyst (Advanced) 2021 & 2022 - Certification for CRM Sales Creatio Product Expert https://www.praxisol.com/ https://www.creatio.com/
Bis heute 5 Jahre und 11 Monate, seit Juli 2018
BPM and Change Management Research Professor
University of Granada
Business Process Management (BPM) Methodologies and Change Management Readiness Research Professor and IT Board Chair Holder collaborating as an Academic Partnership with the University of Granada, Spain. https://internacional.ugr.es/iwelcomecentre/ My Researches on BPM Methodologies and Change Management over my 30-year career: https://www.integradordesolucoes.com.br/bpa_bpm_and_change_management_strategies.pdf
Bis heute 29 Jahre und 5 Monate, seit Jan. 1995
Process Compliance, Quality Assurance, BPM and Change Management
BPA Business Process Automation (founder)
Founded enterprise specialized on multi-platform technology solutions implementation via Business Process Methodologies (BPM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI) within Sarbanes-Oxley Regulations (SOX). Operational Cycles Management, Standards Compliance, Business Simulation, Prototyping Technologies by mapping AS-IS, TO-BE, Testing Scenarios and Change Management. https://www.integradordesolucoes.com.br/bpa/
6 Monate, Aug. 2019 - Jan. 2020
Business Process Improvement (COO, PMO, BPO)
OFICINA5 Software Manufacturer, Brazil
All along 2019 acted as COO, as well as BPO and PMO, while conducting Business Process and Critical Data Assessments, determined Critical Operational Factors in Core Processes to monitor Business Performance (Macro & Micro KPI’s Monitoring). In 2020, all efforts concentrated on an effective BPO. https://www.oficina5.com.br/
4 Monate, Feb. 2019 - Mai 2019
Market Intelligence Supervisor
EUCATUR Transportation, Bus Line & Cargo, Brazil
Better shape the Relationship Management relevant to EUCATUR’s markets, data gathered and analyzed specifically for the purpose of accurate and confident decision-making and on determining all core strategies. Covers the process of gathering data from the EUCATUR’s external environment and the process of confronting such data with consolidated internally collected data, throughout EUCATUR's fully implemented tools, including BI and CRM. https://www.eucatur.com.br/
4 Monate, Sep. 2018 - Dez. 2018
MICROSOFT Customer Services Support
Teleperformance EMEA
MICROSOFT Customer Services Support for English-Speaking Countries in EMEA (Europe, Middle-East, Africa). TELEPERFORMANCE, Portugal https://teleperformance.pt/
1 Monat, Juni 2018 - Juni 2018
Business Process Consultant
PlaceB, Switzerland
Strategic Business Plan 2018 Review + Main Dashboards for KPI's Monitoring for placeB in Switzerland. https://www.placeb.ch/ https://www.placeb.ch/en/lagerraum-mieten/zurich/
5 Jahre, Jan. 2005 - Dez. 2009
Innovation and Technology Academic Professor
UNIUBE - University of Uberaba, Brazil
Taught coursework as a Field and Classroom Instructor regarding Innovation and Technological Intelligence, Information Management Systems, Project Management, Degree-Completion Term Papers Theory, and Field Orientations (TCCs). https://uniube.edu.br/
FOUR STRATEGIC CORPORATE ARENAS • IBM Brazil, Skill Management Process Implementation and Applied Knowledge Personnel Mapping • IBM Brazil, Out-Sourced Customer Services and Projects • IBM U.S. (Glendale, CA)/IBM Sumare, Asia and Latin American Order Entry Systems through Manufacturing Feasibility of Modular 9221 Computers • IBM Sumare, Specially Customized Order Entry Process (OSG Red Orders) Honors & Awards : IBM Latin America - 1991 - EMPLOYEE OF THE YEAR https://www.ibm.com/br-pt/
6 Jahre, Jan. 1986 - Dez. 1991
Corporate English and Portuguese Instructor
Berlitz International
BERLITZ Campinas LANGUAGE UNIT as English and Portuguese Instructor for CORPORATE Students. https://berlitz.com/
Ausbildung von Roberto Pellizzon
Bis heute 4 Jahre und 5 Monate, seit Jan. 2020
CRM Sales Business Consultant (Advanced)
PRAXI
As Praxi's Contractor, acting as CRM + Work-Flow, as well as PMO and BPO, while conducting Business Process and Critical Data Assessments: • Certification for CRM Sales Creatio Business Consultant (Advanced), on-going since 2020. • Certification for CRM Sales Creatio Product Expert (Advanced), on-going since 2020. https://www.praxisol.com/ https://www.creatio.com/
Bis heute 12 Jahre und 5 Monate, seit Jan. 2012
Business Process Integrator (BPI) and Solutions Manager
SAP
SAP On-Going Certifications - Business Process Integrator (BPI) and Solutions Manager Careers in Business Associate, since 2012. https://www.integradordesolucoes.com.br/cv_roberto_pellizzon_sap_training_roadmap.pdf
3 Jahre, Jan. 1995 - Dez. 1997
Data Modeling/Warehousing and Database Administration
Universidade Estadual de Campinas
UNICAMP Specialization Post-Grad Degree on Distributed and Remote Database Administration, 1995-1997. UNICAMP - University of Campinas, Brazil https://www.unicamp.br/
3 Jahre, Jan. 1991 - Dez. 1993
Business Process Life Cycles and Project Management
IBM
IBM Certifications on Business Process Life Cycles and Project Management in Project Manager Certification https://www.ibm.com/br-pt/
5 Jahre, Jan. 1985 - Dez. 1989
Bachelor of Sciences Degree on Computer Sciences
Pontifícia Universidade Católica de Campinas
PUCCAMP Bachelor of Sciences Degree on Administrative Processes and System Analysis in Information Technology. PUCCAMP Brazil Honors & Awards: PUC CAMPINAS Bachelor of Sciences - 2nd TOP Best Overall GPA of Class https://www.puc-campinas.edu.br/
Sprachen
Englisch
Muttersprache
Spanisch
Fließend
Portugiesisch
Muttersprache