Samson Adesanya

Managing onboarding and offboarding processes for new and departing employees, ensuring seamless integration into the company’s technology infrastructure. • Administrating of Microsoft 365(including Azure AD, Exchange Online, Intune, SharePoint) • Setting up and maintaining workstation computers, laptops, and printers at the IPC. • Contributing to IT training development, conducting training sessions for employees on IT-related topics, and sharing knowledge within the IT team.

•Created user accounts and groups in Google Workspace and Microsoft 365, and assisted users with account setup and maintenance. •Utilized Jira and Confluence for project management and team collaboration. •Maintained and updated an inventory system to track hardware and software assets. •Implemented mobile device management using Snap IT, ensuring compliance for company-owned devices. •Troubleshoot technical issues with Microsoft applications and provide resolution support to users.

• Added Windows 10 client machines to the Windows Server 2019 domain. • Created and modified Active Directory template user accounts to hold various properties. • Configured Windows Server 2019 domain settings, server name, TCP/IP settings, and remote desktop. • Created and linked Group Policy Objects (GPO) in Active Directory. • Added user to distribution and security group using Microsoft 365. • Enrolled and managed devices in Azure AD using Intune and Autopilot (MDM).

• Performed network, hardware & software troubleshooting. • Set up & and installed Windows & and other MS Office programs such as Outlook, Excel, and PowerPoint. • Migrated and deployed user accounts and applications from old to new PCs. • Kept all hardware and computer accessories checked in or out to employees up to date using IT Assets management.