Sinisa Todorovic

Angestellt, Program Manager, Authority Partners

Banjaluka, Bosnien-Herzegowina

Über mich

Passionate Program Manager with a knack for driving innovation and efficiency in every project undertaken. Proficient in utilizing a myriad of ticketing tools, notably JIRA, to streamline processes and enhance project delivery. Certified with PSM I, showcasing a commitment to mastering agile methodologies. With over 5 years of hands-on experience in IT support, I've honed my skills in client engagement and problem-solving, consistently exceeding expectations and delivering exceptional results. I thrive in leading large-scale teams, leveraging my expertise to inspire and empower individuals towards shared success. My approach is characterized by a blend of strategic vision and meticulous attention to detail, ensuring projects are not only delivered on time and within budget but also aligned with overarching business objectives. I am driven by a passion for continuous improvement and a relentless pursuit of excellence, always seeking new challenges to broaden my horizons.

Fähigkeiten und Kenntnisse

Windows Server
Customer service
IT Project Management
Team Management
Computer Science
Information technology
Service Management
IT Service Management
Incident Management
Service Delivery Management
IT Infrastructure Library
IT Troubleshooting
Jira
Confluence
jfrog
Communication skills
Leadership
Slack
Transport management
HTML5
CSS3
JavaScript
SQL
Requirements Management
Risk Management
Stakeholder Management
Microsoft Project
Organizational Culture
Collaborative Environment
Workday Software
Anwendung
Software
Support
Conference
Program Management

Werdegang

Berufserfahrung von Sinisa Todorovic

  • Bis heute 1 Jahr, seit Juli 2023

    Program Manager

    Authority Partners

  • 1 Jahr und 6 Monate, Feb. 2022 - Juli 2023

    Software Support Engineer II - Supervisor

    NCR Corporation

  • 1 Jahr, März 2021 - Feb. 2022

    Software Support Engineer I - Incident Manager

    NCR Corporation

  • 1 Jahr und 3 Monate, Jan. 2020 - März 2021

    Software Support Specialist III

    NCR Corporation

  • 1 Jahr und 4 Monate, Okt. 2018 - Jan. 2020

    Software Support Specialist I

    NCR Corporation

  • 1 Jahr und 4 Monate, Juli 2017 - Okt. 2018

    Transportation Coordinator

    FedEx Express

Ausbildung von Sinisa Todorovic

  • 4 Jahre und 2 Monate, Okt. 2011 - Nov. 2015

    Traffic Engineering

    University of East Sarajevo

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

Interessen

Blockchain
Cooking
Reading
Music
Travel
ETFs

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