Surendra Singh

* Managing and leading project teams - onsite (Zurich) & offshore (India) * Monitoring & controlling project progress and keep all stakeholders informed. * Managing timely delivery of project tasks. * IT ownership of applications - new development, RFC, SVN, etc. * Responsible for several project activities - solution design, requirement analysis, effort planning/estimation, resource planning, Invoicing, forecasting, etc. * Whiteboards, Weekly & Bi-Weekly team meetings.

• Managing and leading entire project team • Monitoring project progress and keep all stakeholders informed • Application Know-how planning, maintaining application dashboard and resource allocation • Managing timely delivery of project deliverable • Team performance measurement & their appraisals • 1:1 & Weekly team meetings • Handling ad hoc business queries & providing production support • Incident management (IM) & Problem Management (PM) • Automation of manual support tasks

• Application Knowledge Transition from respective Credit Suisse SMEs • Knowledge Transition to offshore team • Writing System specification document (SSD) • Writing program specification documents including Visio diagrams • Peer review of program specification • Production support - shadow and reverse shadow • Steady state maintenance • Team and follow-up meetings with all stakeholders