Tringa Ymeraga

Angestellt, Business Process Modeler Expert|BPMN, Mercedes-Benz Mobility AG

Abschluss: Master degree, University of Sheffield

Stuttgart, Deutschland

Fähigkeiten und Kenntnisse

Chatbot Design
Data Analysis
Research
Statistics
Accounting
MS Office
ServiceNow
O2C process
Jira
E-Commerce
Project Coordinating
Client communication
Business development
Analyst
Englischkenntnisse
Chatbot Development
Microsoft Azure Cognitive Services
Robotic Process Automation
Business Analysis
Chatbot
IT-Analyse
Process Management
BPMN 2.0
Process Analysis
Scaled Agile Framework (SAFe)
Modeling
Teamwork
Communication
Reporting
German
Financial mathematics
Reliability
Responsible
independent
Professional experience
Technical Knowledge
Analytical skills
ambitious
Flexibility
Commitment
Communication skills
attention to detail
Fast learner
Customer orientation
open minded
Empathy
problem solving skills

Werdegang

Berufserfahrung von Tringa Ymeraga

  • Bis heute 1 Jahr und 1 Monat, seit Mai 2023

    Business Process Modeler Expert|BPMN

    Mercedes-Benz Mobility AG
  • 4 Jahre und 11 Monate, Juli 2018 - Mai 2023

    Senior Business Analyst, IT

    Elba Technologies GmbH

    - Analyze and define scenarios on which Conversational AI Chatbots communicate, - Design, Develop and Feed Chatbots by using Microsoft Azure Cognitive Services as established AI tool, - Test and Debug Chatbots - and provide test result analysis for the same. - Analyze business processes, identify automation opportunities, define RPA value proposition, - Develop Detail as is Process Description – PDD (Process Description Document) and other documents.

  • 1 Jahr und 1 Monat, Juli 2017 - Juli 2018

    Accountant

    Zagragja & Associates Shpk

    -Financial Accounting: Created financial reports by being based on Audits performed on the client, Financial statements preparation, general bookkeeping, payroll services, tax declaration, -Administered tax auditing processes for the clients in charge, -Periodical Reporting: Created periodical financial reports (quarter, half, full-year reports). This included past financial analysis, future predictions/suggestions, and yearly comparisons.

  • 9 Monate, Nov. 2016 - Juli 2017

    Branch Operation Officer

    TEB Bank

    -Received payments by cash, debit or credit cards, -Making money transfers and filling the ATM, -Answer customers' questions, and provide information on procedures or policies, -Expanded knowledge on banking system and procedures.

  • 1 Jahr und 1 Monat, Feb. 2015 - Feb. 2016

    Sale advisor of Life Insurance services

    Illyria Life Insurance

    -Market Research, -Selling life insurance services to clients, -Client allocations: This process included communications with the client by advising benefits regarding using company’s services, -Regular meetings with clients for updates regarding the services and offers from the company.

  • 1 Monat, Aug. 2014 - Aug. 2014

    Intern

    Insurance Company "Illyria" sh.a.

    -Expanded knowledge on Insurance company’s system and procedures, -Knowledge with actuarial work, -Work surveillance toward technical reserves preparation, -Preparation of reinsurance accounts.

Ausbildung von Tringa Ymeraga

  • 10 Monate, Sep. 2015 - Juni 2016

    Banking & Finance

    University of Sheffield

    Corporate Finance, Financial Reporting and Analysis, Business Administration, Econometrics, Business Analysis, Investment and Security Analysis, Financial Derivatives and Risk Management, Commercial and Investment Banking etc.

  • 3 Jahre und 1 Monat, Okt. 2011 - Okt. 2014

    Financial mathematics

    University of Prishtinë

    Mathematics core subjects such as; Mathematical Analysis (I, II, III, IV), Algebra, Probability Theory, Stochastic Processes etc.; Economic core subjects such as; Microeconomy, Macroeconomy, Financial Mathematics, Statistics; and Computer Programming in Java programming language.

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Gut

  • Albanian

    -

Interessen

Photography
Yoga
Running
Travel
Meditation
Chatbot
Artificial intelligence

21 Mio. XING Mitglieder, von A bis Z