Tuyana Khoroshevskaya

Angestellt, Service Sales Account Manager | Alpine region, Avaya Switzerland GmbH

Abschluss: Master of Business Administration - MBA, World Technological University UNESCO

Erlinsbach, Schweiz

Über mich

● 10+ years of selling ICT Solutions (in world leaders IBM, Avaya) ● 12+ years of customer-facing experience ● 14+ years of driving success within the international and fast-paced environment ● Migrated to Cloud Solutions top Swiss accounts like Nestle, IKEA, Credit Suisse, Stadt Bern, Kantonsspital Aarau etc. ● Public Sector, Healthcare, Banking, Retail – direct relationships with C-level and senior executives ● Hit the target selling Professional Services, SaaS, PaaS ● Cross industry experience (Banking, Transportation, Telecom, Retail, Government) ● English, German – fluent ● Top-performer, hit or exceed the targets.

Fähigkeiten und Kenntnisse

Key Account Management
Professional services
Customer Relationship Management (CRM)
Sales management
ICT
Business Development
Software as a Service (SaaS)
PaaS
Microsoft Azure
AWS Cloud
Google Cloud
IBM
International sales
Direct Sales
Account Management
Customer Relations
Customer Relationship Management
Analytical skills
International experience
Cloud Computing

Werdegang

Berufserfahrung von Tuyana Khoroshevskaya

  • Bis heute 3 Jahre und 9 Monate, seit Sep. 2020

    Service Sales Account Manager | Alpine region

    Avaya Switzerland GmbH

    - Manage my assigned territory/accounts: analyse, engineer value, plan, and qualify opportunities. - Demonstrate decision makers how OpEx services (Cloud, Subscription) can boost expansion and balance their workload. - Manage pipeline, from lead to closing the deal. - Develop and maintain “Problem to Solution” expertise: identify an issue, build a compelling business event, and turn the project into a closed deal. - Orchestrate a virtual team of sales, service, product, and tech resources.

  • 8 Jahre und 4 Monate, Mai 2012 - Aug. 2020

    Customer Service Manager | Account Manager

    IBM Global Business Services

    - Was selling IBM Professional Services and Vendor Solutions. - Aligned the value of IBM solution to the customer’s overall business plan. - Engaged with customers, exploring their pains, local laws, and industry specifics. - Orchestrated the team of presales, delivery managers, and product specialists. - Acted as customer’s advocate, collected customer feedback, and turned it into new features. - Acted as a subject matter expert for external and internal stakeholders in customer-related issues.

  • 1 Jahr und 11 Monate, Juni 2010 - Apr. 2012

    Deputy Director-General

    TDK Trading Company

    - Developed networks/partnerships at the local and international levels. - Drove key strategic initiatives across the company (Programs, Projects, Services etc.) - Coordinated interdependent activities between departments, to deliver seamless service to internal and external stakeholders.

  • 1 Jahr und 7 Monate, Nov. 2008 - Mai 2010

    Export Director

    PROMstahl Polska sp.z o.o.

Ausbildung von Tuyana Khoroshevskaya

  • 11 Monate, Jan. 2013 - Nov. 2013

    Global Sales Professional

    IBM GLOBAL SALES SCHOOL

  • 2 Jahre und 1 Monat, Apr. 2008 - Apr. 2010

    Business Administration

    World Technological University UNESCO

  • 4 Jahre und 11 Monate, Sep. 1999 - Juli 2004

    Applied Linguistic, Intercultural Communication

    Irkutsk State Linguistic University (IGLU)

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