Wooi Shyen Khor
Angestellt, Senior QA Analyst for Product Development, Silverpop Systems
Atlanta, Vereinigte Staaten
Werdegang
Berufserfahrung von Wooi Shyen Khor
Bis heute 14 Jahre und 5 Monate, seit 2010
Senior QA Analyst for Product Development
Silverpop Systems
Responsible for testing Engage features: •CRM Integration: Microsoft Dynamics CRM •Web Tracking •Lead Generation and Conversion •Contact Insight in Engage, MSCRM & Salesforce.com •Standard/Progressive/Opt-Out Web Forms •Smart Snooze for Preference Centers •Automated A/B Testing •Lead Management with CRM Syncing: Multiple Behavior-Based Scoring/Ranking Models, Automated Alerts & Routing •Social Media: Social Sign-In, Share/Publish/Post to Social, Shorten URL •Security: CAS, Multifactor Authenticat
2006 - 2010
Senior Quality Assurance Analyst
CompuCredit
Responsibilities included: • web-based applications: Online Service(OLS) and Invitation to Apply(ITA) • Computer Telephony Integration(CTI), Automatic Call Distributor(ACD), Interactive Voice Recognition(IVR) • Pega Swan • Standalone Installment Loan(SIL) and Keystone
1996 - 2006
Developer/Test Engineer
Delta Airlines
Ausbildung von Wooi Shyen Khor
Information Systems Management
Baylor University - Hankamer School of Business
- Bis heute
Computer Science
Indiana State University
minor in MIS and Decision Science
Sprachen
Englisch
Fließend
Chinesisch
Fließend
Bahasa Malaysia
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