weam zeineh
Bis 2023, IT System Specialist (ERP Specialist), Skechers
Freising, Deutschland
Über mich
Computersystemingenieur mit über 6 Jahren IT-Erfahrung in Entwicklung, Softwareanalyse, Design, Implementierung, Anpassung und Produktionsunterstützung. Ausgezeichnete Fehlerbehebung und Verbesserung der Fähigkeiten. Hervorragend in Produktionsunterstützung, Dokumentation, Endbenutzerschulung und Wissenstransfer
Werdegang
Berufserfahrung von weam zeineh
2 Jahre und 8 Monate, Jan. 2021 - Aug. 2023
IT System Specialist (ERP Specialist)
Skechers
• Analyzed the inner workings of an ERP system (OMEGA), managed the processes and supported upgrades. • Maintenance, troubleshooting and development of the software and hardware components of the system • Managed of the processes within the “CRM-OMEGA” system between the main warehouse and the branches. • Prepared weekly and monthly sales reports and formulas as required. • Provide technical support for the company's infrastructure. • Developed and maintained training materials for end users
1 Jahr, Jan. 2020 - Dez. 2020
Technical Support Engineer
Hamedi Company for medical Equipment
• Installation, Configuration and Maintenance of Ultrasound Machines-Mindray. • Troubleshoot Soft-Hardware and Technical support for all PCs/Laptops/Tabs/ Printers/CCTV • Administrated customer database and assessment of service quality (IT documentation) •Provide Updating and developing software for medical devices , PCs and network devices. • Analyzing the data and reporting to the Head-office.
4 Jahre und 2 Monate, Nov. 2015 - Dez. 2019
System Support Specialist
Latakia International Containers Terminal
1. Training personnel on newly installed hardware and software systems. 2. Troubleshoot hardware, software and network issues. 3. Preparation and analysis of reports. 4. Instruct end users on usage, safety, 5. Access and optimization of applications and software. 6. Support for dedicated terminal management software Applications: 1. EXPERIENCE OMEGA RETAIL software [CRM /POS] BARTENDER (Pricing software) TeamViewer, AnyDesk, Photshop, MS Excel CATOS (Computer Automated Terminal Operation System)
Ausbildung von weam zeineh
Bis heute 8 Jahre und 5 Monate, seit Jan. 2016
Computer Engineering
Tishreen University
5 Jahre und 1 Monat, Okt. 2009 - Okt. 2014
Computer and automatic control engineer
Tishreen University
Sprachen
Deutsch
Gut
Englisch
Fließend
Französisch
Grundlagen
Arabic
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