Abraham Schmid

Angestellt, IT Service Delivery Manager, ABB Deutschland

Mannheim, Deutschland

Fähigkeiten und Kenntnisse

Outsourcing specialist
ITIL Process specialist
People Manager
Contract Commercial Manager
Workforce Planning
Workforce Management
Engagement Services Director
Client Sales Executive
Strategic Outsourcing
Managed Services
Service Management
Management
IT-Compliance
Quality Assurance
Process Optimization
Vertrieb
Programm Management
Projektmanagement
Lösung
Englische Sprache
Prozesse
Outsourcing

Werdegang

Berufserfahrung von Abraham Schmid

  • Bis heute 2 Monate, seit Apr. 2024

    IT Service Delivery Manager

    ABB Deutschland
  • 1 Jahr und 8 Monate, Mai 2022 - Dez. 2023

    Senior Service Delivery Manager

    Infosys Limited

    Senior Service Delivery and Project Manager for Large Account Mercedes-Benz AG

  • 7 Monate, Aug. 2021 - Feb. 2022

    Manager Service Support / Service Desk

    Vifor Pharma

    Management of the Group level external Service Desk including all Service support functions

  • 18 Jahre und 3 Monate, Juni 2002 - Aug. 2020

    Various positions

    IBM Switzerland AG

    Between June 2002 and December 2011: Sales Manager for a Large Account (Banking), Contract Commercial Manager for various large accounts (Outsourcing customers), Outsourcing Engagement Manager, People Manager in GTS (Service Management)

  • 2 Jahre und 1 Monat, Juli 2018 - Juli 2020

    DACH Program Manager Compliance & Account Health

    IBM Switzerland Ltd

    Responsible and accountable for IT Process Compliance and Account Health of DACH IT infrastructure outsourcing customers

  • 6 Jahre und 6 Monate, Jan. 2012 - Juni 2018

    Outsourcing Engagement Services Managing Director Switzerland

    IBM Switzerland

    Head of Solution Design specialists (Technical Solution Managers and Architects) designing highly complex oursourcing offerings for existing clients and prospects in all industries in CH and AT

Ausbildung von Abraham Schmid

  • 3 Jahre, Okt. 1984 - Sep. 1987

    Wirtschaftswissenschaften

    FernUniversität Hagen

    Bank- und Börsenwesen, Unternehmensrecht

  • 2 Jahre, Okt. 1982 - Sep. 1984

    Volkswirtschaftslehre/ International Economics and Policy Consulting

    Universität Konstanz

    Organisationstheorie

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Muttersprache

Interessen

Skiing
Scuba diving
Reading
Hiking

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