Adel Daghar

Anforderungsmanagement, Projektmanagement, SAP PSCD, SAP FI

Account Management, Account planing, understand customers key business drivers, relationship management, Product Management for prepaid/postpaid telco services, Bid Management, Customer technical and sales presentation , Product Presentation, Offer Presentation and Pricing negotiation with customer. Discussing maintenance contracts with the customers, Sales workshops with customers , Enabling Nokia Siemens Networks regional companies

Bid Management Billing expert Project Management Customer support

Billing und Care business analyst in the Billing and Customer Care department of O2. Writing requirment specification, Team leader, Project Management Development and tests tasks (C++, PLSQL, embedded SQL), Design of feasibility studies, Billing Partner training (Arbor/BP), collection, payment, general ledger, mediation

Business analysis tasks (writing specifications Development and tests tasks (C++, PLSQL, embedded SQL); Customer technical support Team leader (analysts, developers and testers); Quality assurance Manager, Presentation of customer-oriented demos Presentation and training of customers and partners

Communication and Telecommunication engineering