Adrienn Zakarias
Angestellt, Customer Operations Manager, Lexmark
Vienna, Vienna, Austria, Österreich
Über mich
A senior operations manager with a wide range of experience in the car rental, beverages, telecommunication and printing industry. Able to work on own initiative and as part of a team. Helpful in developing and motivating teams and colleagues to achieve their objectives. Dedicated to maintaining high quality standards.
Werdegang
Berufserfahrung von Adrienn Zakarias
Bis heute 5 Jahre und 10 Monate, seit Sep. 2018
Customer Operations Manager
Lexmark
Projektverantwortliche Ansprechpartnerin für den operativen Betrieb österreichischer MPS Großkunden; Kundenpräsentation von Quartalszahlen der installierten Druckerflotte und Unterstützung bei der Optimierung der Auslastung der Geräte; Koordination aller benötigten Fachabteilungen zur operativen Lösungsfindung und Aufrechterhaltung einer hohen Kundenzufriedenheit; Eskalationsmanagement
End to end billing and information management solution for the German and Austrian market.
Working for the French market – invoicing Maintenance jobs for customers and overtime management for the French colleagues.
Pricing and managing small changes and service requests for a worldwide customer.
3 Jahre und 7 Monate, Okt. 2007 - Apr. 2011
Customer Service Assistant
Diageo plc
Managing customer orders in accordance with fiscal policies, controls and procedures via telephone, fax, EDI (electric data transfer) and enter them into SAP, furthermore goods Return and Damaged Stock Management together with Credit Note processing and Credit Note analysis and summary reporting. I was also the main contact person for the delivering company, Fiege.
7 Monate, Apr. 2007 - Okt. 2007
Financial Consultant
Avis Europe
Managed all payments of the Purchase to Pay department.
1 Jahr und 2 Monate, März 2006 - Apr. 2007
Traffic Offences Specialist
Avis Europe
Handling all incoming traffic offences for cars rented in Germany and Austria and corresponding with the responsible authorities.
Sprachen
Ungarisch
Muttersprache
Englisch
Fließend
Deutsch
Fließend