Ana Carolina Oliveira Ricci

- Attendance for Promoters, Leaders and Merchandisers: using SAP GlobalView, Salesforce and DocuSign to open request daily; - Focus on the employee's experience from the time of his hiring, through his career development, to the moment of his leaving; - Developing a close relationship with the employee through the anticipation of their needs; - Manage contact with other HR fronts, such as recruitment, benefits, data specialist and payroll in order to provide the correct solution to the employee. ​

- Multiple teamwork (Magic Kingdom – Food & Beverage – Fantasyland Stands). - Trained based on Disney 4 principles (Safety, Courtesy, Show and Efficiency). - Guest interaction (costumer service) with the company high standard. - Supported New Cast Members training.

- Administration of Bosch Management Support processes (from contracts to payment). - Process improvement and support for the Human Resources Corporate Department. - Management of the Hr Plataform in the intranet

- Supported all demands of the BPS Academy. - Responsible for KPIs and presentations for employee trainings and feedbacks. - Designed process for new trainers. - Created the new concept of communication for the Bosch Production System Academy. - Managed BPS Trainers Database Wordlwide.

- Project Leader of restructuring the whole Bosch Brazil Onboarding process. - Increased and translated from English to Spanish Intranet pages. - Supported all demands of the Latin America Corporative Human Resources Department. - Increased the Bosch Careers social medias, organized university fairs and other Employer Branding activities. - Handled Purchase requisition and payment activities at SAP Program. - Supported new Interns Selection.

- Specializes studies in International Trade Management. - Volunteer work in a University Organization named CVU in the financial area, responsible for fundraising and arouse interest in students to participate in social activities. - Helped deprived entities during events.