Anand Gopikuttan

Angestellt, Senior Business Consultant, IBS Software Services GmbH

Frankfurt am Main, Deutschland

Über mich

Product Owner with over 13 years of experience in Air Cargo Industry. Adept at navigating complex issues utilizing Design thinking and analytical competencies. Efficient communicator, able to strengthen relationships, build consensus, and elicit clear decisions from all stakeholders. Possess big picture thinking with impeccable attention to detail. Strong team player. Experience with industry standard development frameworks and tools. Deep knowledge and understanding of airline cargo industry. Experience in successfully implementing multiple large size projects for customers such as Lufthansa Cargo and All Nippon Airways. 11+ years experience working at customer locations - Frankfurt and Tokyo. Experienced in leading team of business analysts. Experienced in enabling training, roll-out preparation, go-live support and post-roll-out activities. Experience in working with technical interfaces, APIs and XML/text messaging. Key contributor towards product innovation.

Fähigkeiten und Kenntnisse

International experience
problem solving skills
Communication
Business Analysis
IT-Consulting
Project Implementation
Requirements Elicitation
Requirements Analysis
Design Thinking
critical thinking
Prototyping
presentation skills
Storytelling
Documentation
Acceptance Testing
Scrum (software development)
Lean product development
Relationship building
Teamwork
Team Management
MS Office
Jira
Axure RP
Balsamiq
Oracle SQL Developer
Skype
English Language
Deutsche Sprache
MS Teams
Confluence
Empathy
Product Management
Requirements Engineering

Werdegang

Berufserfahrung von Anand Gopikuttan

  • Bis heute 5 Jahre und 5 Monate, seit Jan. 2019

    Senior Business Consultant

    IBS Software Services GmbH

    Owns and prioritizes product backlog for eRFS, an initiative that aims at the full digitalization and automation of the Road Feeder Services documentation processes at Lufthansa Cargo. Contributed to product vision, identified new ideas, products and/or features for iCargo Neo, the next generation cargo management product from IBS, to keep the product line in forefront of industry. Coached Cargo Operations Squad of iCargo Neo in agile practices and Design Thinking mindset.

  • 3 Jahre und 5 Monate, Aug. 2015 - Dez. 2018

    Business Consultant

    IBS Software Services

    Oversaw entire product deployments from vision and creation to rollout and delivery for following products: Mobile digital platform at the self service terminals for truck drivers arriving at Lufthansa Cargo warehouses. Steering system to optimize freight movements at Lufthansa Cargo Import terminals.

  • 3 Jahre und 4 Monate, Apr. 2013 - Juli 2016

    Associate Business Consultant

    IBS Software Services

    Performed as lead business consultant for the implementation of Integrated Cargo Applications Platform (iCAP), for replacing the legacy Cargo Handling System of Lufthansa Cargo across 200+ airports. My responsibilities included requirements analysis, solution specification, user acceptance testing support and the successful roll out of major modules within the product and key interfaces with surrounding systems in the landscape.

  • 1 Jahr und 1 Monat, Apr. 2012 - Apr. 2013

    Senior Business Analyst

    Accenture

    Performed as subject matter expert to develop from scratch the Cargo+Ops Product of Accenture Freight and Logistics Software. Mapped the business processes, prepared product backlog, documented functional specifications and liaised with multiple stakeholders in the development of the product.

  • 1 Jahr und 9 Monate, Aug. 2010 - Apr. 2012

    Senior Business Analyst

    IBS Software Services

    Liaised with external and internal stakeholders to design and develop robust solutions for All Nippon Airways to replace existing legacy systems and facilitate direct reporting to Japan customs. Created comprehensive test plans, test scripts, and use cases to support testing objectives.

  • 3 Jahre, Aug. 2007 - Juli 2010

    Business Analyst

    IBS Software Services

    Tested the new product at specified stages for adherence to specifications. Supported and facilitated user acceptance testing and end user training sessions for All Nippon Airways users from across the globe.

Ausbildung von Anand Gopikuttan

  • 4 Jahre und 1 Monat, Aug. 2003 - Aug. 2007

    Mechanical Engineering

    University of Calicut

    Engineering Mechanics, Material Science and Metallurgy, Thermodynamics, Fluid Mechanics, Solid Mechanics, Heat and Mass Transfer, Operations Research and Optimization Techniques, Supply Chain Management, Electrical Engineering, Associated Workshops and Laboratories.

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Gut

Interessen

Travel
Fußball
Audiobook
Painting

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