Andriy Malenkov

Heading Live-Automation Subvertical which includes 5 product teams and 4 products: - capacity management (downranking and closing restaurants, ETA, delivery fee) - live operations (displaying live logistics situation and KPIs) - integrations and dispatchment of couriers (courier dispatching aka matching courier with order)

Key highlights over the last 6 months for mobile app: - registration rate of new users has increased from 50 to 64% - the conversion rate for key product offering has skyrocketed by 33% - retention of 4-week non-premium users has improved by 20% - ARPU has quadrupled mostly by growth hacking tactics Key highlights over the last 6 months for website: - the number of weekly users has increased from 10 to 14k - the number of returning users has increased by 15%

o Successfully integrated AI-powered conversational chatbot to ease the pain for customer support and provide agents a helping hand o Automated a process of getting customer feedback in 4 touchpoints along the customer journey o Led the development of an algorithm to generate high-quality leads by building the conversational chatbot o Simplified the process of onboarding new users for our DuPont e-commerce platform. The time-to-first value decreased by 40%

o Led development of e-commerce shopping assistant (chatbot) to recover lost sales when users abandon their baskets o ML-based predictive analytics for promotion and price optimization o Augmented the functionality of internal CRM by automating repetitive tasks such as adding contact information about prospect lead, sending reminders to follow-up with the lead and automatically converting the prospect lead to qualify a lead so that no sales are lost