Aurora Xhorxhi

Investment

Managing daily operations, team and processes to deliver on time and as expected our product: Leased Learning Management System & eLearning module development. Our scope is to equip companies with their internal LMS and knowledge base developed into eLearning modules as Scorm objects.

Step by step immersed in the energy world: got updated in the latest technologies by revising, quality checking and reporting on the Status Quo to the international partners, members of the consortium Periodic traveling to attend high importance project-related meetings Effectively communicate and dictate decisions and best practices to involved parties Concept, set up, supervise and follow up on professional testing procedures, including examination committees

Within one year completely turned around the strategic company-operating way to a more efficient and visually-present one Responsible for the concepting, scheduling, logistics and follow up of the relationship with clients and trainers; Develop training materials such as manuals and handbooks into academies; Created new products, more complex ones in collaboration with trainers and field experts

Fully engaged headhunter Detailed person responsible for the sourcing, pre-screening and first phase interviews with the pool of candidates Comprehensive researcher focusing on the seniority and characteristics of the vacancy, while adjusting to the market and the client's requests as well Successfully implemented two internship programmes for two different international companies operating in Albania, starting from the basic idea up to successful yearly repetition of the programme.

Assist the CEO and department managers in all required duties and accomplish them correctly and on time. Complete requests by greeting customers in person or on the telephone; answer and refer inquiries. Forward information by receiving and distributing communications. Maintain supplies by checking stock to determine inventory levels; Welcome new employees to the company by conducting orientation. Maintain employee information by entering and updating employment and status-change data

Make all the transactions with the foreign currencies; Maintain customer records by delivering account information. Resolve service problems (if any) by clarifying the customer's complaint; selecting and explaining the best solution to solve the problem; follow up to ensure resolution. Maintain financial accounts.

Welcome visitors by greeting them in person or on the telephone. Provide information by answering questions and requests. Complete operational requirements by scheduling and assigning administrative tasks; expediting work results. Maintain continuity among work team by documenting and communicating actions, irregularities, and continuing needs to the administrator. Maintain clean reception area by complying with procedures, rules, and regulations.