Bernd Schühle

Angestellt, Senior IT-Process Manager/Security Professional - Service & Security Management, 1&1 IONOS SE

Karlsruhe, Deutschland

Fähigkeiten und Kenntnisse

Process Management
ISO 9001
ISO 27001
IT Service Management
Management-Systems
ISO 50001
IT-Grundschutz
Signavio
KPI
SLA
OLA
CSI
BCM
Process Optimization
IT Documentation
Service Catalogue
BPMN
Process Modelling
Change Management
Jira
Linux
Unix
Shell-Scripting
Job Scheduling
Datacenter Workload Automation
Service Portfolio
Cisco Enterprise Scheduler
Service Monitoring
Automation
IT Project Management
Emergency Management
Risk Management
Infrastruktur
ITIL
Prozessentwicklung
Geschäftsprozesse
C5
IT Service Continuity Management
Eskalationsmanagement

Werdegang

Berufserfahrung von Bernd Schühle

  • Bis heute 3 Jahre und 11 Monate, seit Juli 2020

    Senior IT-Process Manager/Security Professional - Service & Security Management

    1&1 IONOS SE

    Member of core team for certifications according to ISO27001 / ISO9001 / ISO50001 / IT-Grundschutz of the data centers and IT Dev/Ops of 1&1 IONOS SE / SAS / INC.

  • 6 Monate, Feb. 2020 - Juli 2020

    Senior IT-Process Manager Service Design

    1&1 IONOS SE

    Member of core team for certifications according to ISO27001 / ISO9001 / ISO50001 / IT-Grundschutz of the data centers and IT Dev/Ops of 1&1 IONOS SE / SAS / INC.

  • 5 Monate, Okt. 2018 - Feb. 2019

    Senior IT-Process Manager/Service Management - Network/Datacenter

    1&1 IONOS SE

    Member of core team for certifications according to ISO27001 / ISO9001 / ISO50001 of the data centers and IT Dev/Ops of 1&1 IONOS SE / SAS / INC.

  • 8 Jahre und 1 Monat, Okt. 2010 - Okt. 2018

    Senior IT-Process Manager/Service Management - Network/Datacenter

    1&1 Internet SE

    Process management for WAN, network and data center (infrastructure) service and business processes, risk management, change management, project management, emergency management, member of the core team for certifications according to ISO27001 + ISO9001 of the data centers of 1&1 Internet SE.

  • 1 Jahr, Nov. 2009 - Okt. 2010

    IT-Process Manager/IT Operations Service Management

    1&1 Internet AG

    Establishment and optimization of ITIL processes. Control and implementation of the escalation management process. Redesign of the problem, change and incident management process. Redesign of the data center hardware provision processes for the areas of logistics, data center and network Conceptual design and development of the order management department for data center hardware and services

  • 1 Jahr und 1 Monat, Okt. 2008 - Okt. 2009

    Junior IT-Process Manager

    1&1 Internet SE

    Establishment and optimization of ITIL processes. Control and implementation of the escalation management process. Redesign of the problem, change and incident management process.

  • 10 Monate, Dez. 2007 - Sep. 2008

    System Administrator/IT-Process Management

    Williams Lea Document Solutions GmbH

    - Administration and system maintenance of Linux/Unix and Windows server infrastructure - Interface between product management, project management and data center operation (transition/operation) - Administration/configuration, job modeling/automation/optimization in batch operation with Tidal Enterprise Scheduler (CISCO) - http://www.cisco.com/en/US/products/ps11092/index.html

  • 3 Jahre und 2 Monate, Nov. 2004 - Dez. 2007

    System Administrator/IT-Process Management

    Deutsche Post Direkt GmbH

    - Administration and system maintenance of Linux/Unix and Windows server infrastructure - Interface between product management, project management and data center operation (transition/operation) - Administration/configuration, job modeling/automation/optimization in batch operation with Tidal Enterprise Scheduler (CISCO) - http://www.cisco.com/en/US/products/ps11092/index.html

  • 4 Jahre und 1 Monat, Okt. 2000 - Okt. 2004

    Operator/System Administrator Linux/Unix/Windows

    Deutsche Post Direkt GmbH

    - Administration and system maintenance of Linux/Unix and Windows server infrastructure - Backup/Restore - Provisioning/devisioning of data center hardware

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Gut

Interessen

Live Musik
Kanu Rennsport
Freeride (Mountainbike)

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