Ing. Christian Cunzolo

System Integrator, working at European Central Bank, focusing on EBA Stress Test project activities. Main tasks and responsibilities: - Ensuring proper packaging of Project Releases - Tomcat based application configuration - Tomcat/Camunda/Jira administration - Change and Release Management - Continual Service Improvement

Release Manager for 2 major project at ECB related to Business Intelligence following the Agile Approach: - Leading release and deployment plan - Maintenance of project documentation - Liaising with different stakeholders (business and technical experts) - Project planning, scrum master and Kanban - Responsible for setting up SSL certificates, Java Web app based on Tomcat Server (Administration) - Tools: Jira Atlassian Tracking tool, Marval eITSM and SVN

IT test management specialist in the Executional Domain Applications division with focus on: Testing activities on 2 major Business Intelligence projects: ODB and RAR Creation of functional and non-functional tests in HP ALM Contribution in creating user and technical documentation Tools: Oracle SQL developer, Informatica PowerCenter, SAP BO and Jira Atlassian Backup release management

- Maintenance of computer network and clients secure authentication (ca. 150 devices) - Management and monitoring of Windows Server (2008 and 2012R2), 25 servers - Maintenance of operational documentation - First and second line support (remote and on-site) - IT Purchasing administration

- Business Analyst for a customised application used for banking supervision at ECB - Functional Second line support - Service improvement analysis and proposals - Close collaboration with Development team and Central Operation Office at SSM - Coordination and execution of Factory and User acceptance testing (HP ALM) - Business Relationship management

- Planning and coordination of request for changes (RfC) - Quality and risk assessment - Report activity for senior management - Process analysis to identify weaknesses and propose improvements - Member of Change Advisory Board as point of contact between Business areas and IT Department

- Project Manager: Data Center proactive monitoring systems and enterprise solutions. Business cases and implementation phase for IDIR spa, an automotive company in Napoli. - Pre-sales and sales activities for IT solutions (environmental monitoring, Datacenter cooling systems, engine generators, videoconference system, integrated software solutions for proactive monitoring) - Business and vendor relationship, document and revenues management - Onsite technical assistance

- Mathematical analysis, information technologies, programming for university - HTML and CSS2, mathematics, English and Physics courses for privates

Technical Support Provider for Hardware and Software troubleshooting which includes support tasks in: - Installing OS (Windows) - Formatting/cleaning/updating desktop images - Removing malware, spyware and virus - Hardware / software installation - 1st level support - Network troubleshooting

Major in Computer Networks, Multimedia Systems, Software Engineering