Dirk Hofmann
Angestellt, Director Workforce Strategy & Planning, Microsoft - Cloud Operations & Innovation
Redmond, Vereinigte Staaten
Werdegang
Berufserfahrung von Dirk Hofmann
Bis heute 6 Jahre und 8 Monate, seit Okt. 2017
Director Workforce Strategy & Planning
Microsoft - Cloud Operations & Innovation
..im Bereich Global Datacenter Operations, Microsoft Cloud Infrastructure
3 Jahre und 2 Monate, Aug. 2014 - Sep. 2017
Sr. Business & Operations Manager
Microsoft - Customer Service & Support
World Wide End-to-End Business & Operations responsibility for Partner Services. Includes Partner Experience-, Process-, Quality-, Performance- and Financial-Management. Responsibility for world-wide Operations, offshoring and outsourcing as well as Global Operations strategy for Partner Services.
4 Jahre und 4 Monate, Apr. 2010 - Juli 2014
Service Delivery Manager
Microsoft - Customer Service & Support
End-to-End Responsibility for Partner Technical Service Delivery. Involves Experience-, Process-, Quality-, Consultant Readiness- and Capacity-Management. Responsibility for world-wide delivery, offshoring and outsourcing as well as Global Delivery strategy for Partner Technical Services. Development and Deployment of Partner Technical Service Offerings along the Partner Life Cycle including Partner Readiness and Enablement, PreSales, Competitive Sales, Deployment and Development and Technical Support.
1 Jahr und 9 Monate, Juli 2008 - März 2010
Business Program Manager
Microsoft - Customer Service & Support
Global Business Owner for Technical Sales Assistance a Microsoft Partner Program Benefit. Business Development, Business Operations & Delivery (Quality Manager, Financials).
3 Jahre und 7 Monate, Dez. 2004 - Juni 2008
Business & Operations Manager
Microsoft - Customer Service & Support
11 Monate, Jan. 2004 - Nov. 2004
Project & Deployment Manager
Microsoft - Customer Service & Support
2 Jahre und 1 Monat, Dez. 2001 - Dez. 2003
Director IT & Communication Center
TQ3 Travel Solutions
2 Jahre und 8 Monate, Apr. 1999 - Nov. 2001
Director eBusiness, Technology & Solutions
TQ3 Travel Solutions
Ausbildung von Dirk Hofmann
2 Jahre und 6 Monate, Sep. 1987 - Feb. 1990
Reiseverkehr
Berufsschule fuer Reiseverkehr - Nuernberg
1 Jahr und 1 Monat, Aug. 1986 - Aug. 1987
Wirtschaft
Fachoberschule Bad Neustadt
Sprachen
Deutsch
Muttersprache
Englisch
Fließend