Elwaleed Elmana
Angestellt, Senior Systems Engineer, Emirates German Security Printing
Abschluss: MSc Computer System management, Heriot-Watt University Dubai
Vereinigte Arabische Emirate
Werdegang
Berufserfahrung von Elwaleed Elmana
Bis heute 9 Jahre und 3 Monate, seit Apr. 2015
Senior Systems Engineer
Emirates German Security Printing
keep a positive relationship with clients, manage project implementation and Services. Controlling service projects based on defed KPIs SLA, budget, and quality. Deliver & maintain an effective, competitive and fully SLA compliant services.
3 Jahre und 1 Monat, März 2012 - März 2015
Service Engineer
Mühlbauer ID Services GmbH
eID & eMRTD full PKI solution definition and setup. Customer application Support, Troubleshoot and diagnoses,technical risk assessments. Middle-ware platforms Monitoring, Analysis & performance tuning. Software delivery, data conversion, configuration management, user acceptance testing. Hotline service support,bugs fix follow-up & delivery of software updates. Requirements gathering, software solution training, Production incident handling.
Ausbildung von Elwaleed Elmana
2 Jahre und 11 Monate, Jan. 2016 - Nov. 2018
Computer Science
Heriot-Watt University Dubai
Project Management, Network Security , Big Data, Software Development life-cycle, ITIL
4 Jahre und 11 Monate, Jan. 2002 - Nov. 2006
Electronics Engineering
Sudan University of Science and Technology
Mobile communication, Networking, systems Architecture
Sprachen
Englisch
Fließend
Arabisch
Muttersprache
Deutsch
Gut