Ersin Alan
Angestellt, Solution Architect, Veriland
Istanbul, Türkei
Über mich
Sr. Dynamics CRM Consultant and Solution Architect for CRM. Expert in Customer Service, Sales modules from Dynamics v4 (2010) to the current version (9.1) and has deep knowledge of other modules like marketing and Field Services, Power Apps, Power Automates, Customer Portals, Azure, and Power BI. Configuration and functionally all requirements can be provided in projects. 10+ years experience in various industries as a outsource or consultant for B2C or B2B projects in automotive, tourism, energy production, customer analytics, marketing, and retail.
Werdegang
Berufserfahrung von Ersin Alan
Bis heute 2 Jahre und 3 Monate, seit Apr. 2022
Solution Architect
Veriland
7 Monate, Okt. 2021 - Apr. 2022
Senior Dynamics Consultant
Technosoft
1 Jahr und 1 Monat, Mai 2020 - Mai 2021
Senior Business Analyst
Borusan Otomotiv
My title is a Process Design and Development Expert and I was there as a outsource employee Borusan Automotive is BMW Auto Group Dealer in Turkey. I was between in hybrid role like Business Analyst and Product owner. I was talking with departments for requests and make pre analyzes, then I define priority, and attaching tasks to CRM Team as a team lead as a outsource worker. In Borusan Automotive, Salesforce CRM has been using over 5 years. I also work on GDPR data and analyzes processes.
3 Jahre, Juni 2018 - Mai 2021
Senior Business Analyst
Binovist Bilisim Danismanlik
Binovist Bilisim Danismanlik was a gold Microsoft partner for Dynamics CRM. I was worked there as a Sr. Business Analyst and Senior CRM Consultant for various projects as part-time/freelancer/outsource at the same time.
2 Jahre und 1 Monat, Juni 2016 - Juni 2018
CRM Specialist
Gozalan Group Companies
3 Jahre und 1 Monat, Juni 2013 - Juni 2016
Business Analyst
Binovist Bilisim Danismanlik
4 Jahre und 1 Monat, Juni 2009 - Juni 2013
Business Analyst
CRMAkademi Bilisim
Ausbildung von Ersin Alan
5 Jahre und 6 Monate, Sep. 2007 - Feb. 2013
Astronomy And Space Sciences (Natural Sciences)
Istanbul Universty
Sprachen
Englisch
Fließend