Florence Bellendir
Angestellt, IT Project Manager & Solution Designer, BMW Group
Munich, Deutschland
Werdegang
Berufserfahrung von Florence Bellendir
Customer Relationship Management (currently): Managing relationship with BMW SF European Markets using our Global CRM solution. Overseeing the prioritisation, design and successful implementation of Customer Interaction business requirements. Global Credit Risk Rating (2013 - 2015): Scoping, planning, and solution design for a Global Project, aiming to implement an harmonised business process supported by a global IT platform for retail customer credit risk rating within the BMW SF European markets.
2 Jahre und 4 Monate, Aug. 2011 - Nov. 2013
Senior Project Manager
Tyntec
Driving end to end business transformation initiatives by providing project, process and change management consulting services. Facilitating efficient solution design, working together and communicating with a wide range of business and technology stakeholders, at all levels.
6 Jahre und 11 Monate, Aug. 2003 - Juni 2010
Managing Consultant
The LiTMUS Group
Project Management: project planning, execution, monitoring, reporting. Managed 6 projects (1 to 6 staff). LiTMUS Sydney practice management. Business Process and Change Management: BPM maturity audit and strategy. Change readiness, job impact analysis, change plan. Stakeholder management and communication delivery. Business Analysis: current & future state process analysis, mapping and procedure design. Requirements gathering, functional design and system testing. Data analysis,mapping and reporting.
7 Monate, Jan. 2003 - Juli 2003
Business Manager
Sydney Consulting Corporation
Mission: Business Administration and Management . Outcomes: on-going business management (HR and Logistics) as well as one-off improvement projects to support growth (web site redesign and implementation, outsourcing the consultants’ travel management process
1 Jahr und 1 Monat, Juni 2001 - Juni 2002
Intranet Coordinator
CHEP Australia
Mission: Business Analysis and Intranet Development. Outcomes: improved usability and content relevance for employees who increased their usage.
1 Jahr und 8 Monate, März 1999 - Okt. 2000
Business Analyst SAP MM
Nestle France
Mission: Analysis of suppliers key performance indicators in SAP MM. Outcomes: improved reliability of the supplier quality evaluation system based on KPIs developed in SAP R/3 and used by 20 Nestle France factories.
3 Monate, Juni 1998 - Aug. 1998
Logistics Coordinator
Freescale (ex-Motorola)
Mission: White rooms supply management. Outcomes: successfully managed the white rooms supplies. Also identified the causes of damage of white room clothing which led to preventive actions and savings.
Ausbildung von Florence Bellendir
1 Jahr und 5 Monate, Feb. 2001 - Juni 2002
Interactive Multimedia
University of Technology, Sydney
E-business, systems analysis, web and information design, human computer interaction, knowledge management
5 Jahre und 10 Monate, Sep. 1994 - Juni 2000
Biochemical and Food Science
Institut National des Sciences Appliquées
Quality and Operation Management Major (ENSIA - Paris). One year of work experience (1998-99) at Food Science Australia, CSIRO, Sydney
Sprachen
Englisch
Fließend
Französisch
Muttersprache
Deutsch
Gut
Spanisch
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