Hemanth Kumar
Angestellt, Senior Consultant, Oracle
Bangalore, Indien
Werdegang
Berufserfahrung von Hemanth Kumar
As Oracle Service Cloud consultant my role included developing Strategies and Road map for Customers in CRM Space. Customer Interaction, Requirements gathering and Solution architecting. Defining/Designing end to end integrated CRM Solution and responsible for smooth deployments. Integrating with external systems, Mobile Application
1 Jahr und 5 Monate, Juli 2017 - Nov. 2018
Oracle Service Cloud Techno Functional Consultant
MindTree Ltd.
Oracle Service Cloud developer with a demonstrated history of working in the Information Technology and services industry. Skilled in Oracle Service Cloud, Customer Portal development, Expert knowledge in ROQL, Agent desktop functionalities like CPMs, Reports, SLA Workspaces and Workflows, defining user roles, custom objects and more. Good experience in Integration with SOA, ICS, CTI, Ionic framework, SFDC and Field cloud Integrations. PHP, MySQL, jQuery and CodeIgniter.
1 Jahr und 8 Monate, Okt. 2015 - Mai 2017
Oracle Service Cloud Developer
AST India
Oracle Service Cloud Developer. Customer portal development, CPM's, Custom Script development, ICS Integration, chat, CTI integration, Custom widgets creation
8 Monate, Feb. 2015 - Sep. 2015
Web Developer
Indglobal Digital Private Limited
Worked as a freelance web developer
2 Jahre und 2 Monate, Jan. 2013 - Feb. 2015
PHP Web Developer
Bit Matrix Technologies
Web Developer
Ausbildung von Hemanth Kumar
4 Jahre und 2 Monate, Juni 2008 - Juli 2012
Computer Engineering
Visvesvaraya Technological University
Sprachen
Englisch
Fließend