Hermann Huber
Angestellt, Account Advocate for IBM Power System Customers, IBM Switzerland
Altstetten, Schweiz
Werdegang
Berufserfahrung von Hermann Huber
Bis heute 13 Jahre und 6 Monate, seit Jan. 2011
Account Advocate for IBM Power System Customers
IBM Switzerland
• Account Management for Swiss customers with an Enhanced Technical Support (ETS)’ contract • Ensure high level of customer satisfaction • CritSit Management in case of hard- & software issues • Support customer regarding proactive maintenance • Contract Management, revenue protection & identify new service opportunities • Plan and execute service activities • Plan and execute technical education
5 Jahre und 2 Monate, Nov. 2006 - Dez. 2011
Presales Engineer for Storage Software
IBM Switzerland
• Supporting of the IBM Sales Team for any technical questions regarding storage management concepts • Design of Backup and Archive concepts for customers in all kind of industries • Supporting customer in critical situations • Plan and execute technical education
4 Jahre und 5 Monate, Juni 2002 - Okt. 2006
System Engineer
IBM Switzerland
Consulting, implementing and administration of IBM Power Systems and Tivoli Storage Manager (Backup and Archive) for middle sized and big customers.
4 Jahre und 1 Monat, Mai 1998 - Mai 2002
System Engineer
IBM Swizterland
A member of the AIX Helpdesk Switzerland, Austria and Germany
System engineer for IBM hardware: IBM 36, AS400, RS 6000 and peripheral devices
Ausbildung von Hermann Huber
3 Jahre und 11 Monate, Okt. 1986 - Aug. 1990
Agronomie
Berner Fachhochschule
Pflanzenbau und Landtechnik
Sprachen
Deutsch
Muttersprache
Englisch
Gut
Französisch
Grundlagen