Ivana Müller
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ivana Müller
- Bis heute 9 Jahre und 4 Monate, seit 2016
Scientific Staff Member & Lecturer
University of Applied Sciences Berlin
- Teaching Statistics within Business Communication Management Course - Working on research projects
- 2014 - 2014
Business Development and Customer Loyalty Consultant
BIO.DELIKATES, Künicke & Mantik GbR
- Process and workflow optimisation, Quality management, Training new staff - Customer acquisition, personal selling, advising customers - Assortment planning, Ordering and managing stock, Displaying products - Participation in planning and implementing promotional activities
- 2010 - 2012
Instructor and analyst
Zavod NOVOZNANJE, Nova Gorica, Slovenia
Consultancy, teaching, organising and conducting workshops and individual lessons – mathematics, probability and statistics, applied statistics, research methodology, sample and questionnaire design, data analysis
- 2007 - 2010
Data Service Manager
GfK Slovenija, Slovenia
Leading Data Collection (CATI studio, Interviewer network, Online Panel) and Data Processing (Data analysis) - Developing and implementation of department strategy - Team productivity and process optimization - Budget planning, costs monitoring and optimization - Quality control and data validation - Sample design - Statistical and methodological consultancy - Knowledge exchange, organisation and conduction of internal trainings - Internal and external promotion of Online research
- 2004 - 2007
Head of Database Management
MASMI Research, Serbia
Leading System Administration and Data Base Department - Sample design, tracking and weighting - Coordination of data coding, entry and cleaning - Quality control and data validation - Data processing and statistical analysis - Desk analysis - Statistical and methodological support for clients - Report writing and presentation of results - Project team trainings, interviewer trainings
- 2005 - 2005
Statistical consultant
International Committee of Red Cross, Serbia
* Parallel to my work in Market Research Company MASMI Research Consultancy and cooperation with “London School of Hygiene and Tropical Medicine”, on Basic Health Services Pilot Project in Kraljevo Municipality, Serbia - Statistical analysis - Report reviewing and editing
- 2002 - 2004
Data Production Director
TNS Medium Gallup, Serbia
Coordination of Household Consumer Panel: - Technical and methodological support for Clients - Sample design (cooperation with the international team of TNS experts) - Quality control, data analysis - Report writing and presentation of results Quantitative research: - Sample and questionnaire design - Coordination of data coding, entry and cleaning - Quality control and data validation - Report writing
Ausbildung von Ivana Müller
- 1994 - 2003
Probability and Statistics
Faculty of Mathematics, University of Belgrade, Serbia
Probability and Statistics, Mathematical Programming, Linear Statistical Models, Time Series Analysis, Information Theory, Sampling Theory, Stochastic Models, Random processes
Sprachen
Englisch
Fließend
Deutsch
Fließend
Serbian
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Croatian
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Slovenian
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