Jan Biller

Angestellt, CEO & Partner, Glowing Blue

Bern, Schweiz

Fähigkeiten und Kenntnisse

Community Management
Social Media
User experience
Agile Software Development
Scrum
Lean Startup
Social Media Strategy
Social CRM
Customer Selfcare
Social Media Marketing
Marketing
User centered design
Usability
Media- and Social Psychology
HCI
quantitative and qualitative research
project management
Lithium
creativity methods
Social Customer Care
Web 2.0
Agile Development
TV Production
Gamification
Crowdsourcing
HCD
Design Thinking
Innovation
Business Development

Werdegang

Berufserfahrung von Jan Biller

  • Bis heute 5 Jahre und 7 Monate, seit Nov. 2018

    CEO & Partner

    Glowing Blue

    Helping companies to build successful communities! From the initial idea, to development, managing and scaling: We help you to make your community a success.

  • Bis heute 7 Jahre und 10 Monate, seit Aug. 2016

    Head of Customer Success and Partner

    Glowing Blue

    Helping Companies to build successful corporate communities!

  • Bis heute

    Lecturer Digital Marketing & Customer Experience Design

    Zürcher Hochschule für angewandte Wissenschaften (ZHAW)

    Lecturer Digital Marketing (Social Media, Communities, Crowdsourcing)

  • 1 Jahr und 9 Monate, Nov. 2014 - Juli 2016

    Senior Product Manager & PO

    Swisscom Schweiz AG

    Developing new Cloud products in the Innovation & Business Developement Unit of Swisscom. www.mycloud.ch

  • 4 Jahre, Nov. 2010 - Okt. 2014

    Business owner Online & Social Media Support, Social Media / Community Manager

    Swisscom

    Developement of Social Media and Community activitities (especially arround support) at Residental Customer Unit.

  • 11 Monate, Jan. 2010 - Nov. 2010

    Project Manager

    Swisscom Strategy & Innovations

  • 2 Jahre und 2 Monate, Dez. 2007 - Jan. 2010

    Usability Consultant

    Swisscom Strategy & Innovations

  • 2004 - 2007

    Marketing Manager

    Swisscom Fixnet

  • 2000 - 2004

    Assistant Director

    Faro TV

Ausbildung von Jan Biller

  • Media Psychology

    University of Bern

    - Online Advertisment - User Research & Usability - Human Computer Interaction

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Muttersprache

  • Französisch

    Gut

  • Spanisch

    Grundlagen

Interessen

Gamification
Social CRM
Social Media
Crowdsourcing
Communities
web 2.0
Usability
user experience
UCD
Community Management
Customer selfcare
Travelling
Diving
Biking and Snowboarding

21 Mio. XING Mitglieder, von A bis Z