Joachim Henseler

Communisis

Launching and heading RR Donnelley's communication and document management service in Germany, with full P&L ownership, and responsibility for Sales, Client Services, Office Management and Team Leading.

In charge of all customer facing divisions of RRD in Continental Europe, leading a team of account managers and running operations in several different countries across Europe as e.g. France, Germany, Benelux, UK, Spain, Portugal, Italy, Poland, etc. Our offering includes all type of services related to Customer Communication: creative-premedia, translations, print management, warehousing & logistics, etc.

As MD Spain I am hired to set the Spanish operations, and to develop a market for a brand new concept as Print Management is, where large corporations do outsource the management of their print and communication requirements. By combining the BPO (Business Process Outsourcing) with strong IT platforms, clients do improve efficiency and drive out costs, while increasing speed to market.

International Sales Manager, in charge of the International Sales strategy for Spain. * Main contact in Spain with the worldwide Quebecor World sales network * Key involvement in Pan-European and Worldwide customer approach and relationship development * Key account management for multinational clients (key contact, annual negotiations, prices, etc.)

As Sales Director I am member of the company’s Management board, and in charge of: * Development and fulfilment of the company’s global budget * Definition of the long-term strategies of the company * Definition of the sales strategy * Development of new markets * Leading of the sales team (20 people): salaries, search, training, motivation, organisation * Budget control of the sales area and the whole company