Julio César Guillén

Berufserfahrung von Julio César Guillén

• Bis heute 10 Jahre und 4 Monate, seit März 2014

  Customer Quality Engineer

  Littelfuse

  First point of contact for customer quality concerns (OEM & Tier 1), leading containment in customer sites, warehouse, and manufacturing plant (managing suspect window review to narrow sorting costs associated, adding up savings of 25% Problem solving lead for high level customer claims, driving multidisciplinary team’s efforts to achieve the problem resolution process. - Maintain and exceed customer satisfaction by managing customer and monitoring scorecards, addressing proactively potential key issues.

• 1 Jahr und 6 Monate, Sep. 2011 - Feb. 2013

  Quality Engineer

  Daimler Truck AG

• 3 Jahre und 8 Monate, Jan. 2008 - Aug. 2011

  Industrial Engineer

  Nemak