Kremena Yurukova

- Assist with exception reporting corrections and conduct new loan quality control on all loans - Conduct quarterly audits of all monetary fund transfers in FIS(Core Banking System) - Organize and execute scheduled monitoring and testing to ensure compliance with regulatory requirements - Coordinate projects from inception through completion while using strong analytical, research and problem solving skills needed to resolve problems effectively.

-Analyzed data to create monthly and weekly reports with trends and department highlights -Elevated performance as leader of a 12-member team of adjusters analyzing data to uncover debit card fraud, check fraud and branch teller errors at a regional bank with 400+ branches, assets of $39B+ and annual revenue of ~$200M -Generated accurate reports for bank senior management and customers generating a high volume monthly. -Inspired and coached team to elevate performance and improve employee morale.

-Analyzed data to identify trends in team performance, gaining insights into the root causes of repeated errors -Achieved nearly 100% accuracy on adjustments to bank errors, based on painstaking attention to detail. Introduced new processes to improve internal security of data Improved performance by training and coaching team members on using technology innovations and new reports for daily selfaudits to greatly improve accuracy.

-Enhanced team performance through creative problem solving by developing time management processes to ensure completion of heavy workload -Initiated and completed multiple self-audit processes to ensure almost 100% accuracy of work before it was finalized, resulting in reduced risk and greater customer satisfaction -Hit the ground running by developing a comprehensive understanding of the bank’s financial reports and operating processes in record time to increase accuracy and improve teamwork