Lorena Vukas

• managing a team of three specialists focused on system enhancements, finance and sales process improvements in RB subsidiaries and user support/training • strategic alignments with finance/sales/IT/operations, consultants, management • business responsible for integration of new technologies into the system landscape • leading the training agenda: onsite, virtual, e-learning • project team lead on a major system development to provide sales scenarios simulations

- implementation of a customer profitability management tool (SAP CRM-ERP-BI) in markets; e.g. Brazil - ensuring compliance with local legal and financial requirements, and adaptation to sales specifics - leading global algorithm-based trade promotion & volume forecasting project in co-operation with SAP - leading global invoices handling project team: UI transformation to SAP Fiori and process improvement - partnering with internal business partners and external consultants - sales & finance training

- ongoing support to subsidiaries which use Customer Profitability Management system (SAP ERP-CRM-BI) for tracking their trade promotions - development & enhancement of systems together with other business partners - sales controlling activities - end user trainings

- administering network banks funding database and ensuring data quality - developing IBM Cognos reports (Report Studio, SQL) - building/maintaining asset liabilty management specific databases - compiling funding, bond portfolio, OeNB, liquidity, loans/deposits, derivatives etc. reports

Assistance with budgeting, controlling and reporting process on the international level. Daily work with software as MS Office Excel/PowerPoint, TM1, SAP and SharePoint.

- tutor for Bachelor/Master level from February 2014 - student representative of the respective year group - mastered on the topic "Business Intelligence: Assessment of its Business Value"

Management and Economics