Lyuba Sabeva
Angestellt, Account Delivery Manager, HP Inc
Sofia, Bulgarien
Werdegang
Berufserfahrung von Lyuba Sabeva
Bis heute 8 Jahre und 3 Monate, seit Apr. 2016
Account Delivery Manager
HP Inc
Managing of Managed Print Services for Enterprise and Corporate customers especially in the DACH region. Proactive elevation and escalation management. Focus points: Forecasting and profit and loss management on an account basis; Coordination of all relevant resources with internal and external partners; Data tracking and metrics capturing; Preparation and leading of operational account reviews
1 Jahr und 1 Monat, März 2015 - März 2016
Consultant for Social Media and Customer Support
Sutherland Global Services
Analyzing trends and data for improving of the customer experience; Troubleshooting of complex technical issues; Increasing of brand awareness and visibility; High quality of customers’ privacy and improvement of the corporate brand trough specific and target oriented communication with the customers
3 Monate, März 2013 - Mai 2013
Internship (Corporate Communication Department)
Düsseldorfer Hypothekenbank AG
Reshaping of the Intranet-Platform: Optimization of the Website structure; Content-Maintenance with TYPO3; visual Shaping; Preparation of TYPO3-Manual; Representation of the assistant of the board of directors
4 Monate, Juni 2012 - Sep. 2012
Consultant for Corporate Communications (Mibeg-Media Institute Cologne)
Mibeg-Media Institute Cologne
Focus points: PR- and marketing communication strategies, Online Marketing, Social Media, economic and organizational principles of corporate communications, Media low
2 Monate, Sep. 2011 - Okt. 2011
Internship
Hannah Arendt Institute for Research on Totalitarianism - University Dresden
Editing of scientific texts; Proof-reading in Italian – German/English Organization and implementation of Workshops
Ausbildung von Lyuba Sabeva
5 Monate, März 2014 - Juli 2014
Business English
Wall Street Language Institute Cologne
8 Jahre und 2 Monate, Okt. 2002 - Nov. 2010
Philosophy
Rhenish Friedrich-Wilhelms-University Bonn
Minors: Romanistik/Italian Language and Slavic Studies
Sprachen
Deutsch
Fließend
Englisch
Fließend
Italienisch
Gut
Russisch
Grundlagen
Bulgarisch fließend
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