Manuel Castelhano

Bis 2014, Business Administration and Management, ISCTE-IUL

Düsseldorf, Deutschland

Über mich

Successful hands-on executive with 20+ years' professional experience around Service, Operations and Business Processes delivering steady business growth by successfully building and developing teams, assuring operations performance and processes efficiency by questioning the status-quo and driving digitalization projects and pushing business transformation in multiple countries and across multi-cultural environments With 5+ years’ experience in business process management has competence and experience to drive digitalization journeys and leading the design, built, roll-out and go-live of ERP solutions and business applications such as SAP, SAP CRM, Mobility and Field Service applications - including training, governance, and continuous enhancement. Engaging and managing stakeholders, complex cross-functional projects, driving process excellence are also core competencies, complemented with a recognized cheerfully character and ability to establish long-term relationships.

Fähigkeiten und Kenntnisse

Business Process Management
Business Applications
Field service management
IT Rollout
Operations Management
SAP PS
SAP CRM
Mobility Solutions
Process Engineering
Process Redesign
Process Governance
Business Transformation
Stakeholder Management
Continuous Improvement
Business Process Excellence
Project Management
Prozessentwicklung
Digitalization
SAP
English Language
Operational Excellence
Spanish Language
Portuguese Language
French Language
Leadership
Analytical skills
Intercultural competence
Problem Solving
International experience
hands-on
Stress resilience
Business Analysis
Business Information Systems
IT Project Management
Change Management
Business Accumen
Leadership skills
Flexibility

Werdegang

Berufserfahrung von Manuel Castelhano

  • Bis heute 4 Jahre und 8 Monate, seit Okt. 2019

    Head of New Installation Operations and Field Quality

    TK Elevator

  • 1 Jahr und 5 Monate, Juni 2018 - Okt. 2019

    Business Processes and Field Applications (Senior) Manager

    ThyssenKrupp Elevator AG

    Co-lead the program for localizing, enhancing and rolling-out TK Elevator’ Field Application Template in Europe and Africa - pilots in France and Romanian, rollout Italy and project initiation for 5 additional countries in Eastern Europe in a total of 400+ users.

  • 2 Jahre und 6 Monate, Jan. 2016 - Juni 2018

    Head of New Installation Processes and Applications

    ThyssenKrupp Elevator AG

    Owned the global governance of processes and business applications for the business lines New Installation and Modernization, globally driving digitalization and processes excellence.

  • 3 Jahre und 6 Monate, Jan. 2014 - Juni 2017

    Business Processes Manager Field Operations

    ThyssenKrupp Elevator AG

    Globally manage process harmonization and processes optimization projects world-wide driving business excellence and digitalization of Operations by rolling-out a new SAP ERP Template.

Ausbildung von Manuel Castelhano

  • 1 Jahr und 10 Monate, Sep. 2012 - Juni 2014

    Business Administration and Management

    ISCTE-IUL

  • 4 Jahre und 10 Monate, Sep. 1998 - Juni 2003

    Electromechanic Engeneering

    University of Beira Interior

  • 3 Jahre und 10 Monate, Sep. 1994 - Juni 1998

    Electronics and Computer Engineering

    Instituto Superior Técnico

Sprachen

  • Portugiesisch

    Muttersprache

  • Englisch

    Fließend

  • Spanisch

    Fließend

  • Französisch

    Gut

  • Deutsch

    Grundlagen

Interessen

Mountainbiking
Geocaching

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