Michael Andrä
Angestellt, Product Owner LMVZ digital, Lehrmittelverlag Zürich
Abschluss: Diplom-Wirtschaftsinformatiker, Technische Universität Ilmenau
Zürich, Schweiz
Über mich
As an experienced Business Informatics and Relationship Management professional with over 15 years in the industry, I excel in creating data-driven solutions that align with business objectives and lead dynamic projects to success. My expertise spans business data processing, client relationship management, sales, marketing, risk management, and project management, emphasizing efficiency and profitability. Currently, I am the Product Owner of LMVZ digital. In addition, I liaise with senior leadership, stakeholders, and cross-functional teams to ensure the company’s developmental support structure drives the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, down-to-earth, analytical and leadership expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.
Werdegang
Berufserfahrung von Michael Andrä
Bis heute 2 Jahre und 2 Monate, seit Apr. 2022
Product Owner LMVZ digital
Lehrmittelverlag Zürich
• Analysis of support cases that the Customer Care team cannot resolve • Handling and resolving support cases • Planning and organizing training sessions • Participation in the successful adoption of releases into operations • Identifying requirements, particularly through customer feedback analysis • Defining and capturing requirements • Participation in the prioritization of requirements • Tracking the status of Product Backlog Items (PBI) • Reviewing and testing releases
Bis heute 3 Jahre und 8 Monate, seit Okt. 2020
Managing Director
Check Your Customer GmbH
CYC is an online platform that offers SMEs cost-effective access to Know Your Customer (KYC) and Anti Money Laundering Checks (AML) across different compliance datasets. The service is available as a web-based due diligence check or can be used as SaaS (API) for automated processing.
1 Jahr und 1 Monat, März 2021 - März 2022
Teamleiter Vertrieb
Lehrmittelverlag Zürich
• Responsible for overseeing all activities within the team • Recruit, train and coach the Sales Team • Prepare Sales Reports • Person in charge for distributing information to team members and stakeholders
8 Jahre und 8 Monate, Juli 2012 - Feb. 2021
Projekt-Manager
Info4c AG
• Drive business growth and development by acquiring outbound global clients and partners and providing exceptional service to ensure optimal satisfaction and retention. • Align objectives and bridge communications with legal, management and IT teams in order to draft high-quality partner and client agreements. • Ensure compliance with quality standards while reviewing, updating, and delivering datasets, earning recognition for improved quality. • Provide dynamic leadership to a three-person team
11 Monate, Aug. 2011 - Juni 2012
Mitarbeiter Risk und Compliance
Frankfurter Bankgesellschaft (Schweiz) AG | Zürich (CH)
• Charted the successful development of in-depth training materials for staff development, including collaborating with the Front Office, Trading, Loan, and Risk departments to prepare Avaloq process and workflow guidelines • Mitigated money laundering risks by overseeing and monitoring customer transactions, proactively reporting suspicious activities to the appropriate personnel • Maintained responsibility for monitoring and reviewing sanctions lists and related instructions and reviewed client onboarding
7 Monate, Jan. 2011 - Juli 2011
Sabbatical
Berufliche Neuorientierung
u.a. Durchführung einer Konkurrenzanalyse für cash.ch | Stellensuche | Reisen
4 Jahre und 1 Monat, Dez. 2006 - Dez. 2010
Team Member Customer Care | Relationship Manager Private Clients
Swissquote Bank AG [ehem. Tradejet AG] | Zürich (CH)
Team Member Customer Care | seit 10/09 || Relationship Manager Private Clients | Tradejet AG | 12/06-10/09 || Erfassen von Börsenaufträgen | Abwickeln von Corporate Actions, Kundenakquise, -bindung- & betreuung | Erstellen, Vorbereiten & Durchführen von Seminaren | Durchführen monatl. Reportings für Geschäftsleitung/Börsen & Konkurrenzanalysen | Unterstützen des Managements bei Projekten | Auswahl & Führen von Praktikanten, Erstellen von Dienstplänen | Verantwortung für Tradejet-Newsletter
Ausbildung von Michael Andrä
2 Monate, Okt. 2012 - Nov. 2012
Compliance
ZHAW School of Management and Law | Zürich (CH)
Gesetzliche Grundlagen | Ethik und Unternehmenskultur | Whistleblowing
2002 - 2003
Lern- und Trainingspsychologie
Universität Erfurt
Gasthörer
5 Jahre und 11 Monate, Okt. 1998 - Aug. 2004
Studiengang Wirtschaftsinformatik
Technische Universität Ilmenau
Praktika: Product Management | TRAIAN Internet Products AG | Bonn | 05/2001 - 07/2001 || Technology Research | Neweconomist Negelmann, Pfau, Wagner GbR | Nürnberg 07/2001 - 10/2001 sowie von 02/2001 - 04/2001
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Russisch
Grundlagen