Ravindra Trivedi

 Senior Robotic Process Automation Consultant/Business Analyst for AURO (Automation and Robotics) group responsible for Automation opportunity identification, implementation and ROI using various RPA tools like UIPath, Automation anywhere, Blue Prism, SyntBot across various business domain like BFSI, Life science and healthcare, Manufacturing etc.

 Understanding Clients Business Requirement through RFP/RFI  Internal Feasibility Study and taking Ownership of Bid right from Pursuit, Strategy, Solution, Offer, Contract to Handover Phase

 Complete ownership of Service assurance and Governance for ICS Tower (Infrastructure and Cloud Service).  Maintaining IT Service support and delivery as per ISO 20000 Standards by managing different technology sub- tower for Wintel, Unix ( Linux/Solaris), Netback up, Cloud and Storage across different continent (APAC, EMEA, NA) and different sites across the world.

 Incident Management Process Implementation  Change Management Process Implementation

Managing Centralized Network Operation Center (NOC)

Managing Centralized Network Operation Center (NOC)