Ronald Snelders
Angestellt, IT Manager Service Delivery, Shared Services & Provider Management, Viridium Gruppe
Frankfurt am Main, Deutschland
Werdegang
Berufserfahrung von Ronald Snelders
Bis heute 10 Jahre und 2 Monate, seit Apr. 2014
IT Manager Service Delivery, Shared Services & Provider Management
Viridium Gruppe
Tasks Operation of end user computing and shared services 1st level helpdesk, 2nd/3rd Level, onsite/VIP support * Day-to-Day Management of suppliers * User management (SLM), authorizations * Managing Cloud services * Incident and problem Mngmt Provider and SLA management * Service review and KPI Mngmt * Contract management * TSA Management Projects leading and collaboration, example * Exiting IT-Infra projects * Opening, relocating and closing offices * Implementing MS 365 / Hybrid Working
Bis heute
Service Delivery Manager
LBG
Sprachen
Deutsch
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Englisch
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Niederländisch
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