Ing. Saket Rohatgi

Angestellt, AGM, HCL Technologies

New Delhi, Indien

Fähigkeiten und Kenntnisse

IT Project Management
IT Infrastructure Project Management
PMI-ACP Agile Methodologies Trained
ITIL V3 Expert
PRINCE2 Practitioner Project Management Certified
ITSM
Service Management
ISO 31000:2009 Risk Management Certified Implement
Analytics Prescription
C-Level Management
IT Service Delivery
Portfolio Management
New Service Offering Creation
Client-Management
SLA
Transformation & Transition
Account management
Service Creation
Service Delivery Management
Service Level Management
IT service continuity
Mobile SMS Platform
Mobile Telecommunications
Technical Sales
Mobile Solutions
Goethe Zertifikat B1 Completed
Pursuing AWS Solutions Architect Certification Tra
IT Efficiency Management - Services
Business Process Redesign - Services

Werdegang

Berufserfahrung von Saket Rohatgi

  • Bis heute 5 Jahre und 2 Monate, seit Apr. 2019

    AGM

    HCL Technologies

    AGM at HCL Technologies, responsible for the Offshore delivery of Integrated Delivery of Infrastructure Services for one of the largest Beverage Accounts in Fortune 100 companies.

  • 1 Jahr und 4 Monate, Jan. 2018 - Apr. 2019

    Startup Consultant

    mTalkz Mobility Services Pvt Ltd

    Serving as Advisory to a dynamic startup in the telecommunication industry providing innovative services and products. Running projects related to strategic decisions in “Go-To Market” offerings & managing projects for enhancing technical sales. Larger scope of responsibilities include business strategy, pricing for the product offering.

  • 3 Jahre und 8 Monate, Dez. 2013 - Juli 2017

    Manager - Business Analytics

    DXC Technology

    In this role, I managed & provided advisory support to the Business Analytics (BA) Team – across the NA, EMEA & India geographies. Advised the larger Delivery organizations & Senior Management on the corrective steps resulting from the analysis.

  • 6 Jahre und 8 Monate, Mai 2007 - Dez. 2013

    Senior Service Delivery Lead - Service Management

    CSC Computer Sciences Corporation

    Led the Service Delivery for ITSM Functions & services delivered from India. The services were delivered to all the Global Regions (AUST, EMEA and North America) for commercial accounts. Built a structured ITIL approach to IT Service Management. Total cost base was US $ 10 million.

  • 3 Jahre und 2 Monate, Apr. 2004 - Mai 2007

    IT Project Manager

    CSC Computer Sciences Corporation

    Program Manager for one of the largest program’s in CSC, it related to Windows NT End-Of-Life transition. Additionally, worked as Project Manager for various Data Center transition & Application related projects for global accounts in NA & EMEA.

  • 1 Jahr, Mai 2003 - Apr. 2004

    Team Lead

    CSC Computer Sciences Corporation

    Team Lead for the emerging service of Win NT, catering to global accounts. Established the team with focus on transitions of the Windows server support to offshore. Recruited engineers, and closed the cultural nuances gap of the expectations versus delivery. By achieving high levels of CSAT and performance, 2 additional regional teams support teams for (EMEA & AUST) with approximately 100 staff each were created.

  • 4 Jahre und 7 Monate, Nov. 1998 - Mai 2003

    Manager - Application Services Group

    MCS Group, L.L.C.

    Manager for Citrix MetaFrameXP Application Services Provider Group with services provided to remote clients. Responsibilities included tuning the MetaFrameXP server, ensuring connectivity to the in-house servers hosting the application, client interaction, vendor management. Remote application delivery and usage allowed for cost saving of close to US $1 million YoY. In my earlier role, worked in the SDLC for creating Healthcare applications, which were later hosted remotely.

Ausbildung von Saket Rohatgi

  • 2 Jahre und 10 Monate, Aug. 1996 - Mai 1999

    Master of Business Administration

    Southeast Missouri State University, USA

    Information Technology

  • 3 Jahre und 9 Monate, Sep. 1991 - Mai 1995

    Computer Science

    Southeast Missouri State University, USA

    Computer Science, Databases, Data Sets, RDBMS, COBOL, JCL, CICS, DL/1, Programming

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Gut

  • Hindi Native

    -

Interessen

Travelling to new countries and places
Cooking
Long-distance Driving
Fußball

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