Shupriya Biswas Shuma

- working with Salesforce marketing cloud: - * creating e-mail templates and sending e-mail to targeted groups - * creating reports - * building landing page - * A/B testing - * Sending Newsletters - preparing and delivering e-mail campaigns - targeted marketing - pre-sales communication - after-sales communication

- Data and web analysis, reporting by using Google Analytics - Report the traffic streams, to check the user behavior on the websites - To create reports, performance measurement and product analysis - Supporting and creation of product and sales presentation - Help to create and maintain product marketing materials, also focusing on product descriptions and features - Support product management in cooperation with product manager: Writing stories, test and acceptance of stories

- Managing customer service - providing information about the different schemes available - Check clearing service - supporting the payment processing team - Local remittance, Foreign remittance - Credit Service - Providing assistance to different project - Help with accounts receivable - payable and bank statement reconciliation.