Surachai Maedjong

Berufserfahrung von Surachai Maedjong

• 2 Jahre und 4 Monate, Juli 2021 - Okt. 2023

  IT Network Specialist

  Kyndryl Thailand Co. Ltd. in Bangkok, Thailand

  Python network automation programming. Cisco Data Center ACI and SDWan migration. Support and implementation of Cisco ISE. Support of cloud networks (Azure, AWS).

• 7 Jahre und 9 Monate, Okt. 2013 - Juni 2021

  IT Network Specialist

  IBM Thailand in Bangkok, Thailand

  Implementing and maintaining CUCM, UCCX, UCCE, IVR System and Cisco Firewall for a Bank as well as coordinating with my team to ensure that all systems are working properly and the customers are satisfied.

• 3 Jahre und 3 Monate, Aug. 2010 - Okt. 2013

  System Engineer

  One to One Contacts Public Company Limited in Bangkok, Thailand

  My Tasks included implementing VMware Esxi 5.1, CUCM 9, UCCX 9, QM 9,Unity Connection 9, IVR UCCX Script, SocialMinor 9 Web Chat, Voice Gateway SIP Protocol and UCCX Email. Supporting engineer from customer site to implement UCCE. Maintaining the CISCO Contact Center system (UCCE), including IVR : ICM Micro App Script, CVP Micro App Script, CVP Call Studio script, CUCM 8,UNITY 8,ICM 8, CCMP , UEIME, CTIOS and CUIC. Troubleshooting, root cause analysis and voice gateway configuration SIP for UCCE and UCCX.

• 1 Jahr und 6 Monate, März 2009 - Aug. 2010

  Application Engineer

  POS Technology in Bangkok, Thailand

  My tasks included installing IVR and intergrateing application with Aspect Contact Center.

• 1 Jahr und 10 Monate, Mai 2007 - Feb. 2009

  ORACLE / SQL Programmer

  TJS Consultants in Bangkok, Thailand

  My tasks included developing programs of Hrms V.10, Hrms V.9 with Oracle Form, Oracle Report 10g, 9i and Oracle Form 6i and Oracle Report 6i.

• 2 Jahre und 3 Monate, Dez. 2004 - Feb. 2007

  Application Developer

  IBC Advance Technology in Bangkok, Thailand

  My tasks included Web programming with the use of PHP, PHP AJAX, JavaScript, CSS, Windows Aplication : VB.Net Database Mysql and Ms Sql Server.