Thomas Ganter

Strategic management and development of the partnership with Microsoft in Germany with full responsible to pushing Microsoft Sales, connecting teams and driving proactive initiatives. - Continously increasing the maturity of the partnership along Capgemini's group strategy - Ensuring the transparency of the partnership across the dimensions (market, portfolio, relationship) and reporting at business unit level - Strengthening the Exec alignment between Capgemini and Microsoft - Joint business planning ...

- Cloud Sales Lead for internal market unit „Manufacturing & High Tech". - Proactively engaging stakeholders on CxO level in building cloud strategies that enables to adopt a cloud-first approach to achieving business objectives within their digital transformation journey.

- Identifying new opportunities and drive design wins. - Developing strategic relationships with customers' R&D and procurement teams in order to understand customers' system architecture, existing solutions, development plans and competition status, including product strengths / weaknesses to best position ACP as the best partner. - Developing close relationships within customers' ecosystems. - Updating aggressive sales plans with critical tasks towards opp generation with respective CU.

- Worked as part of a team committed to providing the highest level of long-term personalized, preventive, proactive and reactive enterprise-class support services. - Excellent relationships with the customer was always very important to better serve their business needs, reacted quickly and revised approach when business needs changed. - Identified and addressed customers critical technical issues (escalations), non-technical issues, and coordinated necessary support activities.

2nd-Level Support

1st- und 2nd-Level Support // Verantwortung in Presales-Aufgaben im Rahmen von Großkunden-Projekten sowie für Coachings und Schulungen, sowohl intern als auch im Rahmen der Acronis Academy.

1st- und 2nd-Level Support

Ausbildung zum Fachinformatiker Systemintegration