Agnieszka Brzezińska
Angestellt, Customer Success Team Leader - German Team, merXu
Poznan, Polen
Über mich
Hi, my name is Agnieszka, but you can just call me Aga :) I've worked in sales, visual merchandising, accounting, service sales in B2C and B2B, and currently I'm the leader of the German customer success team at a Polish tech startup. What makes me unique? I never stop learning. I am multitasking, motivated and hardworking. I speak Polish as my native language, German fluently, English communicatively. I have been working successfully remotely for several years.
Werdegang
Berufserfahrung von Agnieszka Brzezińska
Bis heute 2 Jahre und 2 Monate, seit Apr. 2022
Customer Success Team Leader - German Team
merXu
Onboarding German-speaking clients/ Assisting buyers/ Facilitating buyer-seller transactions/ Integration knowledge (CSV, XML, Baselinker, API)/ Adyen system setup for sellers/ Debt collection tasks / Managing KYC/ Testing e-commerce tools/ Marketing material creation /COO sales support reporting/ activity reporting to CS Head/ Complaint resolution/ Staff recruitment (PL & DE)/ Training CS and sales teams, including management/ Regular CS staff reviews/ Setting team SMART goals/ Defining internal procedures
8 Monate, Sep. 2021 - Apr. 2022
Customer Success Expert - German Team
merXu
5 Monate, Dez. 2019 - Apr. 2020
Sales representative / Customer support specialist
Hammerman-Tech Sp. z o.o. Sp.k.
7 Jahre, Jan. 2013 - Dez. 2019
Senior Accountant - Accounts Payable
MAN Truck und Bus Deutschland GmbH - MAN SSC
2 Jahre und 6 Monate, Aug. 2010 - Jan. 2013
Accountant - Invoice Verification
MAN Truck und Bus Deutschland GmbH - MAN SSC
Sprachen
Deutsch
Fließend
Englisch
Gut
Polnisch
Muttersprache