Benjamin Muñoz Brosig
Angestellt, Client Success Special Operations Manager, Scalable Capital
München, Deutschland
Werdegang
Berufserfahrung von Benjamin Muñoz Brosig
Bis heute 4 Monate, seit Feb. 2024
Client Success Special Operations Manager
Scalable Capital
Experte für den Bereich „Vollmacht & Nachlass"
2 Jahre und 4 Monate, März 2019 - Juni 2021
Customer Service & Back Office Agent
PL Gutscheinsysteme GmbH
1 Jahr und 1 Monat, Okt. 2017 - Okt. 2018
Work & Travel - Kanada
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• Helping clients with their personal accounts, internet surfing and billing • Supporting the customer before, during and after purchase • Assisting customers with delivery and return issues • Technical Support • Professional management of changes, adjustments, complaints and any other customer concerns
1 Jahr und 8 Monate, Feb. 2015 - Sep. 2016
Online Content Moderator
Besedo
• Handling e-mails with quality and efficiency according to the Standard Level Agreement (SLA) • Moderating user generated content with quality and efficiency • Ensuring that mistakes in reviewing are corrected or rejected • Bug reporting • Assistance on preparing client reports by using MS Excel • Checking user accounts / fraud prevention • Trained and instructed new employees
3 Jahre, Juli 2010 - Juni 2013
Management Assistant for Insurance and Finance
Allianz
• Advice and support for private and commercial customers • Recording and editing of claims and benefit cases • Creation of preventive analysis and insurance-related statistics • Arranging insurance policies and assessing risks • Preparation, monitoring and handling of promotional measures and actions • Expansion and maintenance of the customer base • Responsible for the property insurance sector
Ausbildung von Benjamin Muñoz Brosig
2 Jahre und 11 Monate, Aug. 2004 - Juni 2007
Commercial College
Friedrich-List-Berufskolleg Herford
Sprachen
Deutsch
Muttersprache
Englisch
Gut
Spanisch
Grundlagen