Britta Lifka
Angestellt, Process Manager MDM, Boehringer Ingelheim
Ingelheim am Rhein, Deutschland
Werdegang
Berufserfahrung von Britta Lifka
Designing, improving and maintaining master and reference data related processes. Manage implementation of reference data processes and systems on Informatica platform as Product Owner including testing and validation documentation. Project Management for improvement projects. Maintain training material and act as trainer. Demand Management for Master Data related requirements. Initiate and participation in enhancement of internal processes and methods, such as Demand process and Agile Way of working.
Monitoring and improvement of the Quality and Informations Security Management System. Manage ISO certifications (27001). Maintain company's quality standards and procedures for all products and services incl. processmodelling. Monitor process performance and measure against set standards. Identify, evaluate, plan an manage improvement activities.
Operative planning and managing projects for strategic consultancy and implementation or optimization of identity and access management solutions incl. strategic & process consultancy, projectcalculation, supportof bid management, ressourceplanning, projectdocumentation and risikomanagement.
Build, improve and manage an integrated Quality and Information Security Management System. Responsible for creating efficient and transparent structures and processes. Processmodelling following BPMN 2.0. Act as Quality Management Representative (ISO 9001) and Informationsecurity Officer (ISO27001) managing ISO Certificate validation. Establish and monitor performance measurement system. Manage continuous improvements for processes and structure.
1 Jahr und 8 Monate, Apr. 2017 - Nov. 2018
Director Technical Delivery
Goetzfried Professional GmbH / Allgeier Experts Services GmbH
Build, lead and grow a Unit for the technical and operational implementation of Projekts and IT Services for customers, Quality Management Representative (ISO 9001), Support and foster organisational changes, communication delegate and Site Admin Intranet
1 Jahr und 3 Monate, Jan. 2016 - März 2017
Multi-Projektmanager
Goetzfried Professionals GmbH (Member of Allgeier Experts SE)
Setup and managing IT projects, Bid- and Tender-Management, Creation of technical and methodical concepts with focus on managed services and work contracts, Setup and Rollout of processes and organizational changes
2 Jahre und 1 Monat, Dez. 2013 - Dez. 2015
Operational UX Manager
Ericsson Telekommunikation GmbH
Responsible to implement UX strategies and secure UX deliverables throughout all worldwide spread development projects in BSS and OSS
1 Jahr und 6 Monate, Juni 2012 - Nov. 2013
Manager User Experience
Ericsson Telekommunikation GmbH & Co KG
Manage a Team responsible for User Experience and User Driven Development process. Contribute to agile transformation.
2 Jahre und 5 Monate, Feb. 2010 - Juni 2012
Manager R&D Integration & Verification Team
Ericsson Telekommunikation GmbH & Co KG (former LHS)
Build and manage a team responsible for non functional testing of LHS products
5 Jahre und 3 Monate, Jan. 2005 - März 2010
Manager R&D Performance Team
LHS Telekommunikation GmbH & Co KG
Responsible for a team performing performance analysis and benchmarks of LHS products
3 Jahre und 11 Monate, Mai 2002 - März 2006
Manager R&D Delivery/Product Build & Support
Schlumberger Sema/LHS
Build and manage a team with focus on creating shipment ability of new products including Nightly Builds, Configuration management, Makesystems, 3PPs
1 Jahr und 4 Monate, Jan. 2001 - Apr. 2002
Manager Assembly Center
Sema (Former LHS)
Responsible for 3 groups preparing and testing software deliveries to customers and maintaining database component of LHS products.
1 Jahr und 1 Monat, Dez. 1999 - Dez. 2000
Manager Customer Support Center
LHS Telekom GmbH & Co KG
Responsible for First level support of LHS customers
1 Jahr und 3 Monate, Sep. 1998 - Nov. 1999
Teamleader - Customer Support Department
LHS Telekom GmbH & Co KG
Teamleader for a group of consultants in first-level support for LHS customers
8 Monate, Jan. 1998 - Aug. 1998
Consultant - Customer Support Department
LHS Telekom GmbH & Co. KG
User Help Desks for PC- and Networkproblems, Design and Introduction of a Trouble Ticket System
1 Jahr und 9 Monate, Apr. 1996 - Dez. 1997
Technical Editor - Documentation Department
LHS Service GmbH
Creation of Online Helps and Design of technical and management presentations
Ausbildung von Britta Lifka
6 Jahre und 5 Monate, Okt. 1989 - Feb. 1996
Physics
Johannes Gutenberg University Mainz
Laserphysics
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Gut