Chiara Cerasi

Responsible for coordinating and ensuring the smooth running of a busy recruitment team inside the HR function. Supporting the SUSE’s recruiting functions in EMEA, NA, LATAM and APJ. -Main point of contact for all hiring managers by: posting job adverts online, arranging interviews, administering offers & all needed approvals -Liaising with Recruiters/recruitment agencies, candidates and hiring managers in arranging high number of phone, in-house and travel interviews

Managed the operational work of EMEA HR Shared Service Centre team. - Functional & people management - Supervise day-to-day operations - Plan work, and monitor deadlines to ensure SLAs are met - Handling of escalations, and RCA - Ensuring client satisfaction and completeness of process documentation. Achievements: 12 consecutive months of green SLAs, 4 client bonuses, handling 9 EMEA countries throughout a team speaking 5 languages, excellent management of poor performance

-Management of employee life cycle: master data management; employees' issues and non-routine requests -HR administration: new hire and termination processes, benefit administration, leave of absence administration, time and attendance handling -Manage specific projects as determined by the HR Senior Leadership Team and participate in functional and cross-functional initiatives -Liasing on a regular basis with the local HR managers and payroll vendors

Recruitment of Native Speakers and Multilingual profiles for different multinational clients -job analysis and posting of job advertisements -sourcing and screening of CVs, phone pre-screening interviews, personal and competency-based interviews; detailed reports on each candidate -briefings and conference calls with Hiring Managers -maintenance of database -assistance to clients when necessary, for various administrative duties

-Staff recruitment to promote the connection between associated firms and qualified workers. -Management and update of a CVs database. -Organization and management of training courses and seminars for associated firms and employees

Helping out in planning and preparing lessons; monitoring participants' work in an accurate and timely manner; contacting participants in a timely and professional manner to schedule sessions; formulating ideas for papers or test questions; planning additional support for participants, as necessary; participating in staff meetings and undertaking a range of administrative tasks.

-Technical assistance, monitoring and evaluation in the field of EU Structural Funds -Monitoring, control/auditing and evaluation of different projects carried out by the Italian Ministry of Public Education and the Sicilia Region

-Analysis of the equal opportunities policies and legislation; local and Italian labour market situation, with regard to the female occupational condition; data of the female entrepreneurship in the district of Terni. -Editing of an article centred on the female occupational condition in the city of Terni, published by the District of Terni

Postgraduate Master Degree in European Citizenship and Public Administrations

Master's degree in International and Diplomatic Sciences