Denma Lobo
Bis 2018, Senior executive onboarding and support, Directi web services pvt ltd
Eltville, Deutschland
Über mich
I am Denma Lobo currently pursuing my thesis to complete my Masters in High Integrity systems. I am looking for a full time job that could help me showcase and make strong and also allow me to learn new skills in todays world. I have had experience leading a team for the Product called ZETA across India. In Germany, i have had the opportunity to be an Intern in Fresenius Kabi GmbH under the PMO department. I also have worked as a student in Global IT under Backoffice domain supporting FINANCE, CONTROLLING and TRAVEL & EXPENSES. I have had experience to work with tools such as Zendesk, Jira, Planview, Aris, Microsoft products mostly Excel throughout my years of experience. Coming form an IT background I’ve the skill of being a quick learner when it comes to technology. Personally, I am peoples person and have good communication skills. I love the outdoors and spending time with my family and my dog. Travelling makes me extremely happy and I enjoy playing badminton time to time.
Werdegang
Berufserfahrung von Denma Lobo
Support of “Finance”, “Controlling” and “Travel & Expense” domains. Supporting of the Backoffice SharePoint. Using JIRA tool to generate the IT Demands report and monitor the status.Scheduling and organizing the weekly team meetings. Creating the finance knowledge bae. Creation of google forms to create heatmap for the various pain points.Creating and monitoring team projects using the Planview tool for the Backoffice department.Transfer of the Backoffice domain from SharePoint on a cloud-based platform.
Travel Management of the #nucleus team within EU and creating Invoices for accommodation. On-boarding and Off-boarding of colleagues using ServiceNow tool. Monthly extraction of reports to revoke the rights of still ongoing services of the employees who are not a part of the organization. Generating Incident Management reports of PL1 and Pl2. Making of the Leadership Slides.
2 Jahre und 1 Monat, Juni 2016 - Juni 2018
Senior executive onboarding and support
Directi web services pvt ltd
Set up and managed a tele-onboarding team to support multiple clients PAN India. Generating the SOP for tele-onboarding and scheduling and conducting training workshops. Adapt at handling large volumes of data and translating it into meaningful and relevant reports as per client requirements. One of my prime responsibilities involved interfacing and interacting with account owners to create the project charter, understanding their needs, and coordinating with them the on-boarding procedure.