Federica Torresan
Angestellt, Community Manager, Ubisoft Entertainment
Barcelona, Spanien
Werdegang
Berufserfahrung von Federica Torresan
Bis heute 6 Jahre, seit Juni 2018
Community Manager
Ubisoft Entertainment
3 Jahre und 2 Monate, Apr. 2015 - Mai 2018
Junior International Community Manager - Italy
Bigpoint GmbH
- Team management & training of external moderator/supporter teams; - Community administration in forums & chat rooms; - Daily monitoring of Customer Service quality, communication and activity; - Cooperating with Payment Support and other internal departments on customer service specific issues; - Analyzing player structures and player behavior, produce statistics and reports on community feedback; - Game testing and bug reporting
5 Monate, Feb. 2017 - Juni 2017
Language Teacher
Private
- Private English, French and German for foreigners Teacher
7 Monate, Okt. 2014 - Apr. 2015
Customer Service & International Community Management (Internship)
Bigpoint GmbH
7 Monate, Okt. 2013 - Apr. 2014
Product Manager
Net Media Fokus GmbH (happy-car.it - Locando)
Working with Content Management Systems; Editing Texts and Translations; Updating the Content of the Website; Supporting in Daily Online Marketing Tasks; Supporting in Enlarging the Product Portfolio; Helping with different Research Activities; Mapping; Customer Service
4 Monate, Feb. 2012 - Mai 2012
Intercultural Mediator - Leonardo da Vinci Mobility Programme
Les Francas de Besançon - Besançon, France
Activating Kids (3 to 11 years old) living in Planoise, an Urban Area of Besançon affected by Difficult Economic and Social Conditions; Organising a Cultural Exchange Project between France and Palestine for Teens (being the Official English Translator); Taking Part in the Organisation of the Day of Education Against Racism; Organising a Radio Show with Kids to Fight the Racism, make Children Aware of this Problem, and let them Propose a Solution.
2 Monate, Juli 2008 - Aug. 2008
English Teacher
The Language School In Down Town - Tallinn, Estonia
• Activating Teenage Participants (14 to 17 years old) of the School’s Summer Camp; • Providing Cross-Cultural Learning Experience for them; • Introducing the Diversity of World Cultures to Youth through Language Studies, Meetings, Visits, Direct Contacts with Young People from Abroad in the hope to help Young Estonians’ Integration into Modern World; • Organising the Whole Program of the Camp.
1 Monat, Juni 2005 - Juni 2005
Employee
Inter-StudioViaggi - Milan, Italy
Tour Operator Activities; Checking Reservations of Flights, Transfers and Accommodations; Working on Holiday Itineraries.
Ausbildung von Federica Torresan
1 Jahr und 7 Monate, Nov. 2013 - Mai 2015
Language Studies
Cólon Language Center Hamburg
German as a Foreign Language
3 Monate, Dez. 2012 - Feb. 2013
Literal Translation
Herzog Literary Agency, Milan
Translatology, Translation Editing, Translations from French and Spanish to Italian.
2 Monate, Jan. 2012 - Feb. 2012
Language Studies
CLA, Centre de Linguistique Appliquée de Besançon, Université de Franche-Comté
French as a Foreign Language.
2 Monate, Juli 2009 - Aug. 2009
Faculty of Philology
Saint Petersburg University
Russian as a Foreign Language.
4 Jahre und 11 Monate, Sep. 2006 - Juli 2011
Intercultural/Mutlicultural and Diversity Studies
Università degli Studi di Milano
Russian Language and Culture, French Language and Culture, Translation, International Family Law, Sociology of Cultural Processes, International Political Economy, European and Italian Migration Policies and the Role of the Intercultural Mediator in the Integration of Foreigners.
Sprachen
Italienisch
Muttersprache
Französisch
Fließend
Spanisch
Fließend
Englisch
Fließend
Russisch
Grundlagen
Deutsch
Gut